Dear Suresh, Chat and E-mail support is Ok but I would like to know what will be the exact work profile witch they have decided for a VI person. As far as chatting is concern, people do use their internal chatting client in many BPOs. To my knowledge, mostly Microsoft Outlook or Outlook Express is used for having E-mail communication in BPO. Their chatting application doesn't work well with Jaws but it can be made accessible and compliant to Jaws. I am not seeing any problem to come from using E-mails as I have already mentioned that MS Outlook and OE are being used for E-mailing. Would be easy for us to comment on the challenges to be faced by a VI person once you'll tell us about the work profile. With profound regards,
Amit Bhatt E-mail: [EMAIL PROTECTED] IM: [EMAIL PROTECTED] Skype: amitbhattindia Direct cell: +91-986-820-1812 "Coming together is beginning, keeping together is progress, working together is success" ----- Original Message ----- From: "Suresh" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Thursday, April 10, 2008 4:30 PM Subject: [AI] Suggestion regarding email & chat support > Hi friends, > > The well-known BPO, Slash Support Chennai is ready to employ visually challenged persons in email and chat support. Thanks to Welfare Association of the > Blind which creates awareness amongst ITs in Chennai. > As I mentioned earlier, Slash Support has taken initiative to employ visually challenged candidates in email and chat support. We expect in puts from list > members those who are working in that field already. Queries as follows: > > 1. Is it possible for a VI candidates to work in such field? > 2. Is it accessible for screen reader softwares (especially JAWS)? > 3. Does BPO use any particular software to send email? If it so, can we work on that software with ease? > 4. What are all the challenges one has to face working in that field? > Please send your in puts. Thanking you in anticipation. > > Regards > Suresh > To unsubscribe send a message to [EMAIL PROTECTED] with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to [EMAIL PROTECTED] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
