Very well said! It's not frustration at all, neither exaggeration. factually 
correct!
As I stated the other day, Not only this, I have seen people asking and taking 
hefty sum of money in name of representation of disabled claiming helping them 
fighting on behalf of them, taking their cases in all matters including 
accessibility to proper channels etc. because it might give unwanted turn to 
the subject in concern, won't speak any further.

Regards

Vande Mataram

  Sandesh
  ----- Original Message ----- 
  From: nitinbhai patel 
  To: [email protected] 
  Sent: Friday, September 12, 2025 2:10 PM
  Subject: Re: [AI] Received my Railway concession card sitting at home on UDID 
basis without Railway concession certificate as per the Railway circular


  This mistake is happening because of our own people, the ones who are 
representing our community to the government. Either they did not represent us 
properly, or they failed to put enough pressure. The institutions that are 
working for visually impaired people also have this responsibility. If there is 
a problem with the website, they should get it fixed. And if they are not 
getting it fixed, then they should not even have the right to represent us.

  This is not just in the railways – it happens everywhere. I have seen it many 
times in banks as well, where visually impaired people are not given proper 
facilities because of lack of awareness. So, the organizations working for 
visually impaired people should either do their job properly or else seriously 
reconsider their role


  On Fri, 12 Sept 2025, 1:23 pm Sandesh, <[email protected]> wrote:

    Yes it seems.

    Because it is clear violation of the circular published by the Railways. If 
this is the case as the person states, why then the circuar for blind allowing 
UDID in place of concession certificate is published by the railways?
    You can raise this again to RailMadad or any social media handle of 
Railways telling them how your own people violate guidelines and circulars 
published by the Railways which actually mean to ease the process for getting 
Railway card for blind people. And if possible, mention the name of the person 
you spoke with.
    And things such as "we are not allowing online certificates on UDID basis" 
also shows sheer arrogance.

    Vande Mataram

    Sandesh
    ----- Original Message ----- 
      From: Stallon Peris 
      To: [email protected] 
      Sent: Friday, September 12, 2025 12:51 PM
      Subject: Re: [AI] Received my Railway concession card sitting at home on 
UDID basis without Railway concession certificate as per the Railway circular


      Hello everyone! 


      Just to give you all a quick update which I've shared yesterday, I've 
spoken with the Mumbai Central DRM office concession department guy. He is 
saying that we are not allowing the online concession only on the basis of UDID 
card. He is referring to point 7 and point 3 from the circular january 2025 
which requires a concession certificate issued by the hospital. He told me to 
go to the nearest government hospital to get the concession and then reapply 
for the online railway concession. I was trying to make him understand about 
point 5 from the circular but he was not agreeing because, point number 3 and 6 
and 7 specifically for concession. What should I do now? Should I again raise a 
complaint on twitter?


      Regards,
      Stallone






      On Fri, Sep 12, 2025 at 12:19 AM Saravanan K 
<[email protected]> wrote:

        Dear Friends, 
        Please share the circular here. If any DRM officers ask about it. We 
will send it for approval.




        On Thu, Sep 11, 2025 at 6:04 PM Stallon Peris 
<[email protected]> wrote:

          Hello all! 


          I have finally received rejection for my online railway concession 
for not uploading offline concession. But, As soon as I messaged Railway seva 
on X, They have raised my complaint and one mam from the DRM office of Mumbai 
Central called me. I've explained my problem and she has given me a number 
through which I can contact the concession department of Mumbai and she has 
also told me to send them the circular of Railways. Thank you guys for the 
amazing support that you guys are doing to each other. Lets see, what positive 
response I'll get tomorrow!


          Thanks and regards,
          Stallone


          On Thu, Sep 11, 2025 at 5:54 PM BHAWANI SHANKAR VERMA 
<[email protected]> wrote:

            congratulation sandesh, I am happy that my little intervention and 
contribution helped you in the matter. But, the concern is that issuance of ID 
card is solly depend on the DRM office. each and every DRM office have its 
local saying. I request you all to contact railway board authorities and ask 
them to educate their software team and DRM officials regarding this circular.




            On 9/11/2025 3:01 PM, Sandesh wrote:

                                      Namaskar all!

              So, finally ,I got my awaited online Railway concession 
certificate. I got it sitting at home on basis of UDID card. Perhaps, I am the 
first one who got it UDID basis. I got a call today from the concerned 
department person telling me that your card is ready and can be printed now. I 
checked my messages and by the time I concluded my conversation with him, I got 
the required SMS.
              Due to accessibility issue of Divyangjan application, (although I 
managed to apply myself by my own), I was not able to get print option using 
both JAWS as well as NVDA. I called the concerned person again to ask whether 
it could be really printed, he not only checked it but also sent me the pdf for 
card printout.
              So, in short, I always believe, we should talk and interact, try 
to convince, complaint is the last refuge to take. What happened, I waited for 
18 days, I wasn't in hurry, trusted his words that the concerned signatory 
officer has really retired, took the necessary follow up and the result is 
there in front of all of us.
              Here, I take the opportunity to thank Shree Bhavanishankar Verma 
as he told me that there is the circular of Railways which clearly states that 
UDID card works if the person is blind, otherwise I was of view of words of 
divyangjan application manual only saying the same things. Hence, I firmly 
decided to get card issued on this basis.
              Railway people here in context were also aware of This circular 
but not finding the way to implement.
              Anyway, someone has to start it, and they did and my card is 
ready.
              The only thing I did not like here is that my Railway card 
validity is of 5 years but my UDID is valid for lifetime. When asked about it, 
he said that this circular came in January and my disability certificate is 
printed before that, that is April 2024, hence all applicants whose disability 
certificates issued before the date of this circular will be receiving 5-years 
validity Railway concession card. He also told that there was no human 
interference, all is done by the software on submitted documents basis. 
Logically, I wasn't convinced, but the joy of getting it done UDID basis is 
really worth and error of 5 years validity instead of lifetime, and Divyangjan 
software/application/portal rectifications could be done with as time elapses.
              Now, people could apply and get their cards issued by uploading 
UDID cards if they're not having Railway concession certificates.

              With thanks and regards

              Vande Mataram

              Sandesh

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        -- 

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        Regards
        Saravanan.K
        +919916512402





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