Hi all, As the subject line suggests, I wrote to the grievance officer of CoinDCX regarding its accessibility and received the following response :
Dear Tanmay, Greetings from CoinDCX Grievance Support. Thank you for taking the time to write to us and for sharing your valuable feedback regarding accessibility on the CoinDCX platform. We sincerely appreciate you bringing these concerns to our attention and sharing your perspective and experiences as a person with visual impairment. We recognize the importance of creating products and services that are accessible to all users, and we understand how accessibility barriers can significantly impact the user experience. We also appreciate your willingness to provide specific inputs and recommendations on how we can improve the platform's compatibility with screen-reader technology and make it more inclusive for users with visual impairments. Your feedback has been noted and will be shared with the relevant product and development teams for review. We value insights from users who can help us better understand accessibility challenges and identify areas for improvement. While we may not be able to provide immediate implementation timelines, please be assured that your suggestions will be carefully evaluated by the concerned teams as part of our ongoing efforts to enhance the overall user experience and accessibility of our platform. We would also welcome any specific examples, use cases, or accessibility issues that you have encountered while using CoinDCX, as this information can help our teams better assess and prioritize improvements. Thank you once again for reaching out and for your commitment to advocating for greater accessibility and inclusion. We appreciate your constructive approach and the opportunity to learn from your experience. Best Regards, CoinDCX Grievance Officer If anybody could guide me how to proceed further, that would be great. -- Warm Regards Tanmay Srivastava Contact number: 7289008347 Email: [email protected] LinkedIn <http://linkedin.com/in/tanmaysri1211> -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAEvMuD4exrzc_1kvVoWSucBtjjD%2B5uetaAiHPW2X%2BUdEztg4ZA%40mail.gmail.com.
