ScienceDaily (Oct. 7, 2008) - In an ideal world, all buses would be wheelchair 
friendly and train timetables would be available as audio recordings for the 
visually impaired. Reality has yet to catch up with that vision, so instead 
European researchers have developed a personal navigation aid to help disabled 
people make use of public transport.


By letting disabled people know in advance which bus routes, subway lines or 
rail links are disabled friendly, people with disabilities can plan journeys 
that they may otherwise be unable to make unassisted. Once on the move, 
location-based services accessed via a smart phone or handheld computer can 
highlight points of interest, warn them of potential obstacles and let them 
change their itinerary as needs be.

"Until you meet with disabled people and talk to them about their needs it is 
hard to imagine just how difficult using public transport is," notes Gary 
Randall, a researcher at BMT in the United Kingdom. "They are scared of finding 
themselves isolated, of being abandoned in the world."

Someone confined to a wheelchair, for example, may end up stuck at a bus stop 
many kilometres from home if a bus with wheelchair access never arrives, or a 
blind person could easily become lost trying to make a train connection if 
there is no one to assist him or her. For that reason, few disabled people use 
public transport alone in what constitutes a severe restriction of their 
freedom and autonomy.

To address that problem, researchers working in the EU-funded MAPPED project 
developed personal navigation software designed specifically to meet the needs 
of people with disabilities. The system extends technology used in now 
commonplace GPS navigation aids. It incorporates information about public 
transport timetables and routes as well as so-called points of interest to 
disabled people in what the researchers describe as the first application of 
its kind.

Accessibility info in advance

"A point of interest for someone with a disability is often very different from 
what [it] would be for you or me," says Randall who coordinated the initiative.

He notes, for example, that someone with limited mobility would want to know if 
a building has an elevator or if you have to go up steps to enter a restaurant, 
while a blind person would find it useful to know in advance if a certain 
supermarket has someone available to help with their shopping. That information 
is obtained wirelessly from a preloaded database. The data is then presented to 
the user in a variety of formats tailored to their individual needs, including 
visual maps and audio instructions.

"Curiously, despite the wide variety of disabilities, we found that the needs 
of different groups of test users were very similar regardless of whether they 
were in a wheelchair, visually impaired or had hearing disabilities," Randall 
says. "They all want the reassurance that having a personal navigation aid can 
provide."

In trials in Dublin and in Winchester in the United Kingdom, people with 
different types of disabilities tested different versions of the system. Their 
reactions were generally positive, with 84 percent saying they would find a 
route planner such as that developed in MAPPED useful in their daily lives.

Nonetheless, the trials identified several challenges that must be overcome 
before such a system goes into commercial use.

Users tended to find the off-the-shelf PDA on which the software was installed 
difficult to use because of its small buttons and screen, while the accuracy 
and reliability of the GPS information needs to be improved to make micro-level 
route planning effective. New mobile devices with better user interfaces and 
incorporating digital compasses, coupled with the roll-out of Europe's more 
accurate Galileo positioning system should solve those problems over the coming 
years.

"Usability and reliability are obviously crucial," Randall says.

An even bigger problem, however, may be gathering the information about public 
transport routes, timetables and, especially, the accessibility features of 
museums, restaurants, shops and other points of interest.

"For the trials, we had to go around and visit restaurants and cinemas 
individually to see what their accesses were like - that is evidently not a 
practical solution," Randall notes.

Instead, the researchers have considered allowing users to add their own 
content or working with business directories to obtain the information.

In light of the challenges, Randall believes public-sector support will be 
essential if a navigation aid such as that developed in MAPPED, which was 
funded under the EU's Sixth Framework Programme, is to be widely used.

In that vein, he foresees the system or elements of it being deployed in 
different European cities where local governments have the political will to 
make location-based services for disabled people, tourists and other users 
available.
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