This is good to hear.

However, all banks need to ensure that their ATMs are accessible to wheel
chair users too. I'm not sure, height of current ATMs work well for wheel
chair users. In addition, I have observed at several places and one need to
climb at least two steps to reach ATM Cabin. 

Best,
Srinivasu

-----Original Message-----
From: accessindia-boun...@accessindia.org.in
[mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Xavier's
Resource Centre for the Visually Challenged, St. Xavier'sCollege
Sent: Wednesday, August 12, 2009 6:30 PM
To: accessindia@accessindia.org.in
Cc: xr...@hotmail.com
Subject: [AI] NEWS RELEASE-Accessible ATMs for the disabled


NEWS RELEASE
            
Accessible ATMs for the disabled no longer a distant reality
 
NCR Corporation and Diebold, showcase accessible ATMs that enable the
visually challenged to do banking transaction with ease at the Xavier's
Resource Centre for the Visually Challenged (XRCVC), St. Xavier's College,
Mumbai.
 
August 12, 2009
 
MUMBAI, India - NCR Corporation (NYSE: NCR), and Diebold (NYSE: DBD) today
showcased their latest ATMs that enables the disabled to do banking with
ease at St. Xavier's College, Mumbai. The Xavier's Resource Centre for the
Visually Challenged (XRCVC), a support and advocacy unit within the St.
Xavier's College, Mumbai, has worked closely with the banking sector and has
interfaced actively with two of the largest ATM manufacturers in India - NCR
Corporation and Diebold India to make ATMs accessible for the disabled
people.  
 
Both organizations are now ready for testing the ATMs at the XRCVC. These
test results will be finally used for feedback purposes and up scaling into
final deployment. 
 
Key Features of these Accessible ATM's include:
Audio startups and guide of menu's
Voice output for transaction
Tactile cues for the buttons
Colour contrast and font sizes accessible for low vision users
Cubicle and ATM size accessible for a wheelchair users
 
Sharing his views, Dr. Sam Taraporevala, Director XRCVC said: "It is a well
known fact that ATMs today have increased convenience banking for the able
body customers. For the same effect to take place involving disabled people,
ATMs will need to scale to meet accessibility standards. The ATM industry,
as well as banking industry all over the world, has made accessibility an
inherent part of its production and deployment. It is time that the
international leading players in the ATM industry extend their experience to
meet the Indian Banking Industry's recognition to provide accessible banking
services for the persons with disabilities. We are happy that Diebold and
NCR have taken this initiative."
 
Sharing his views, Pradeep Sen, Managing Director for NCR in India said,
"NCR is committed to investing in innovative self-service technologies that
would change the way people connect, interact and transact with businesses.
We are happy to showcase this ATM with features that would make banking
easier for the visually challenged, thereby, reinforcing our commitment of
making ATMs accessible to all types of consumers. NCR continues to work
closely with industry regulators and the banking fraternity to introduce
self-service solutions that are easy to use and most relevant in meeting
both social and economic objectives. As a part of our standard offering, all
NCR ATMs meet the ADA guidelines ensuring 'Access For All'." 
 
Talking about the collaboration, Naresh Hosangady, Managing Director,
Diebold India said "Diebold has been providing innovative solutions to the
Indian ATM industry and we will continue to introduce newer technologies and
solutions for the Indian banking industry. We are delighted to be associated
with XRCVC to extend technological benefits for the 'Specially Abled'.
Diebold machines comply with the ADA standards, are ergonomically designed
for the visually challenged, and have the capability of both touch screen
and Braille enabled function keys for enhanced user experience. For
personalized voice guidance, the machines are equipped with a head phone
jack and volume control features. To enhance security, the machines have the
capability of an integrated digital video recorder. We are proud to offer
ATMs for the specially abled and are looking at deployments across India as
per banks requirements." 
 
Access to financial services has become a key criterion to independent
living in the rapidly globalising world. In the last couple of years people
with disabilities in India have seen forward looking legislations at the
central government level and the banking industry in their favour.
 
The Reserve Bank of India through its circulars in June 2008 - 'Banking
Facilities for the Visually Challenged' and the circular on 13th April 2009-
'Need for Bank Branches/ATMs to be made accessible to persons with
disabilities' has made its commitment to the disable population of India for
financial accessibility.
 
According the to the Global ATM Market & Forecasts 2013 report published by
Retail Banking Research (RBR), the penetration of ATMs in India is pretty
low compared to other developing countries in Asia.
 
For instance in 2007 (According to RBR), India had 34765 ATMs with 31 ATMs
per million while China had 130000 ATMs with 98 ATMs per million. Similarly,
Singapore had 1906 ATMs with 419 ATMs per million, Philippines had 7513 ATMs
with 82 ATMs per million and Indonesia had 19607 ATMs with 84 ATMs per
million.
 
The RBR ATM Report forecasts that by 2013 the number of installations in
India would have reached 1, 00,000 an increase of almost 200% on the figure
of 2007 which was at 34,765 ATMs
 
About XRCVC
The Xavier's Resource Centre for the Visually Challenged (XRCVC) is a state
of the art support centre, aiming to work towards the holistic development
of visually challenged persons. It is located at St. Xavier's College,
Mumbai.  XRCVC works towards creating an enabling environment to facilitate
the development of an inclusive society both at the micro as well as the
macro levels thereby providing equal opportunities for holistic growth for
the visually challenged. Towards this end, the XRCVC has launched project
access which aims at promoting financial access for the visually challenged.
For more details, visit our website at www.xrcvc.org
 
About Diebold Incorporated
Diebold, Incorporated (NYSE: DBD) is a global leader in providing integrated
self-service delivery and security systems and services. Diebold India is a
wholly owned subsidiary of Diebold, Incorporated and is headquartered in
Mumbai, India, with an infrastructure supporting more than 780 locations
across the country. Diebold is a leader in managed services for ATMs in
India and provides services 24 hours a day, seven days a week to more than
15,000+ ATMs in the country. Diebold employs more than 17,000 associates
with representation in nearly 90 countries worldwide and is headquartered in
Canton, Ohio, USA. For more information, visit the company's Web site at
www.diebold.com, or visit www.diebold.com/150 to learn more about Diebold's
150-year history.
 
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the
world connects, interacts and transacts with business. NCR's assisted- and
self-service solutions and comprehensive support services address the needs
of retail, financial, travel, healthcare, hospitality, entertainment, gaming
and public sector organizations in more than 100 countries.  NCR
(www.ncr.com) is headquartered in Duluth, Georgia. 
 
NCR is a trademark of NCR Corporation in the United States and other
countries.
 
Those who would like to experience these two DEMO accessible ATM's which are
currently placed in the XRCVC, Mumbai for few days are welcome to come and
have a hands on experience. 
 
Let us know about your visit through phone or email to confirm date and
time.
 
For further information please feel free to contact us at
 
Dr Sam Taraporevala
Director, XRCVC, 
St. Xavier's College, 
5, Mahapalika Marg, Mumbai - 400 001
Contact Nos: 022-22623298 / 22626329
Email: s...@xrcvc.org
 
----------------------------------------------------------------------------
-------- 
Xavier's Resource Centre for the Visually Challenged (XRCVC) 
St. Xavier's College, 5 Mahapalika Marg 
Mumbai - 400001 

+91 22 22620661-5 (extn: 366) 
+91 22 22623298 (direct) 
+91 9967028769 (mobile) 
xr...@hotmail.com 


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  • ... Xavier's Resource Centre for the Visually Challenged, St. Xavier's College
    • ... Rohiet A. Patil
    • ... Srinivasu
    • ... Vamshi. G
      • ... srinivasu
    • ... Subramani L
      • ... jean parker

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