Hi, First try to explain and convince the manager quoting examples of visually challenged persons issued ATMs in Canara Bank.
If that doesn't work, the usual procedure to be followed is; 1. Give a letter in writing to the concerned branch manager along with the IBA and RBI master circulars. 2. If this doesn't solve the issue, give a letter in writing to the concerned regional manager of the branch along with the documents mentioned above. 3. If this too doesn't solve the issue, lodge a complaint against the bank branch to the banking ombudsman. Please share your experience on the list so that the legal fraternity gets an idea about the proceedings. The address for Kerala is as follows. Please note that the concerned person might have changed, but the address remains the same. Trivandrum Smt. Suma Varma C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033 Tel.No.0471-2332723/0471-2329676 Fax No.0471-2321625 email: bothiruvananthapu...@rbi.org.in Kerala and Union Territory of Lakshadweep Regards, Vamshi G M: +91 9949349497 R: +91 877 2243861 Skype: gvamshi81 www.retinaindia.org >From darkness unto light -----Original Message----- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Himanshu Sahu Sent: Saturday, May 22, 2010 4:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] problems to get ATM card in kanara bank Hi, you can register a complain on following numbers or online complain form. for general complaints - 1800 425 1906 for ATM/Debit card complaints - 1800 425 6000 Canara bank grievances redressal webpage: http://www.canarabank.com/english/Scripts/canComplaintForm.aspx Moreover, you can approach RBI's Ombudsmen cell nearest to your place. Generally, it is situated in metro or the capital of states. On 5/22/10, sreejith k vadaseri mobile 09947303135 kerala <sreejthsl...@gmail.com> wrote: > sreejthsl...@gmail.com > hello members i applied for ATM card in kanara bank payyanur branch, > kannur kerala 15th april with IBA document the manager accepted my > application because of my compelsion and sent to the authority. > but the authority replied that there is no provision to use ATM for > visually challenged so my application is in pending. > what can i do? is this come under consumer act? > > > > To unsubscribe send a message to accessindia-requ...@accessindia.org.in with > the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > -- Thanks and regards Himanshu Sahu Reach: 09051055000 To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
