Hello All
Job applications are invited from ‘Sarthak educational Trust’ for
persons with disability . The relevant details are as follows and
please find our contact details at the bottom of this advertisement.

Job Title – Front Office Executive
Number of posts - 1
Job Type - Full-time
Location – Gurgaon

Job Details:

Job Description
GENERAL INFORMATION
Name of Entity: Schneider Electric India Date:
Function/Department: Admin
Position Title: Front office Executive Job code:
Name of Position Holder: Front office Executive
Reports to (position title): Admin Head Prepared by:
No. of Subordinates: Direct - 0 Indirect - 0
Geographical
Responsibility:
Country 2 or more Countries Zone Operating Div. Global
Zone – e.g. G China, G India, NEA, Pacific, SEA; OD - e.g. APOD, EOD, NAOD, IOD
MISSION
(Why the position exists)
Attend to visitors and deal with inquiries on the phone and face to
face. Supply information
regarding the organization to the general public, clients and customers.
.
(What is the expected contributions of the position to the results of
the organization)
This Position is critical as it becomes back bone of all corporate
tele- communication network.
NETWORK OF INTERACTION Major interaction parties :
(Internal e.g. colleagues, Sales & Marketing Dept, Unions & etc.
External e.g. legal advisor, customers, distributors, Clients & etc)
REQUIREMENTS
Education: Graduate
Job Related Experience: 4-5 yrs in a MNC of min 500 employees
Business Understanding: Any Industry
Others (e.g. language skills,
technical skills):
Excellent fluency in English and Hindi
Should have knowledge about telephone system (EPBAX- with 500 + exchanges)
professional personal presentation
Reception
External Internal External
Customers
Vendors
Visitors
Guests
Employees
Employees, Admin
HK & security
Employees
Vendors
Employees
Admin team
COMPETENCY Level – 1: Novice; 2 – Basic; 3 – Competent; 4 – Advanced; 5 - Expert
(Please refer to the competency profile list under h...@rt or People
Soft for the core competencies and proficiency level required for the
position.)
Leadership Competency Functional Competency Cross Functional Competency
AREAS OF RESPONSIBILITY
(Describe the nature, scope, level of improvements to new ideas, etc.)
LEVEL
*(Full, Partial,
Supportive)
MEASUREMENT
(Quantitative or quality criteria
to achieve responsibility)
Main Responsibility
answer telephone, screen and direct calls (EPBAX)
take and relay messages
provide information to callers
greet persons entering organization
direct persons to correct destination
deal with queries from the public and customers
ensures knowledge of staff movements in and out of
organization
general administrative and clerical support
tidy and maintain the reception area
full
Professional Attributes Required
customer service orientation
information management
organizing and planning
attention to detail
initiative
reliability
Full
*Full : Fully responsible for the results of the work
Partial : Partially responsible for the results of the work
Supportive : Provide support to the person accountable for the results
of the work.

Contact: Building no. 1 Sarthak Educational Trust mohammad Pur Behind
bikhaji Cama Place New Delhi – 110066
Phone: 011-42004238
Mobile: +91-9868627244
Web: www.disabilitymanagementcell.com



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