The refund application on the wf page is now available. It takes almost a month for the refund to be processed and henceforth apply as early as possible. Vetri.
On 01/09/2010, pradeep banakar <[email protected]> wrote: > http://timesofindia.indiatimes.com/tech/itslideshow/6467695.cms > > BPO jobs: Who's paid how much > TOI Tech > > In the last few years BPO industry has evolved among the biggest > employment generators in India. The industry is widely acknowledged to > put India on global business map with who's who of the World Business > outsourcing their non-core functions to these companies. > > The economic downturn did take some sheen off the sector. But with > economy improving, hiring days are back in Indian BPO sector. Despite > US threatening to end tax breaks for companies shipping jobs overseas, > hiring in IT-ITeS still looks strong. > > Wondering how BPO jobs stand in remuneration terms? How good/bad pay > master is the Indian BPO sector across various levels. A recent study > by US-based Kelly Services, a workforce solutions provider, has some > answers. Titled Employment Outlook and Salary Guide, the study looks > for trends across key verticals and lists 'Hot Jobs' across sectors. > > Here's what the guide finds out about salaries in the BPO sector across > levels. > > > Business head/Director > Qualification: MBA/Degree > > Experience: 16 years > > Job description: Implement service strategies. Oversee daily > operations as well as marketing, sales and IT. Ensure service levels > are met. Plan workflow and structure. Resolve escalated complaints. > > Min salary: Rs 30,00000 > > Max salary: Rs 45,00000 > > > VP Operations > Qualification: MBA/Degree > > Experience: 16 years > > Job description: Oversee all aspects of operations. Handle internal > inquiries and divisional operations. > > Min salary: Rs 25,00000 > > Max salary: Rs 35,00000 > > > Service Delivery leader > Qualification: MBA/Degree > > Experience: 13 years > > Job description: Oversee, manage and motivate a team of junior and > senior officers. Roster planning and handling of staffing issues such > as disciplinary and performance counselling. > > Min salary: Rs 16,00000 > > Max salary: Rs 20,00000 > > > Transition manager > Qualification: MBA/Degree > > Experience: 8 years > > Job description: Handle business transition from onshore to offshore > > Min salary: Rs 9,00000 > > Max salary: Rs 12,00000 > > > Quality manager > Qualification: MBA/Degree > > Experience: 8 years > > Job description: Handle quality of a process and place teams in system. > > Min salary: Rs 8,00000 > > Max salary: Rs 10,00000 > > > Process manager > Qualification: MBA/Degree > > Experience: 8 years > > Job description: Oversee all aspects of operations. Report to call > centre manager. Handle internal inquiries and divisional operations. > > Min salary: Rs 8,00000 > > Max salary: Rs 10,00000 > > > Trainer > Qualification: Diploma > > Experience: 5 years > > Job description: Work with HR and call centre manager to provide > training on systems, procedures and product knowledge. Facilitate and > plan training schedules. > > Min salary: Rs 3,50000 > > Max salary: Rs 5,00000 > > > Quality coach > Qualification: Diploma > > Experience: 4 years > > Job description: Call quality monitoring and mentoring of all customer > service representatives. > > Min salary: Rs 3,00000 > > Max salary: Rs 4,00000 > > > Analyst > Qualification: Diploma > > Experience: 3 years > > Job description: Handle operations and analyse data sheets > > Min salary: Rs 3,00000 > > Max salary: Rs 4,25000 > > Voice your thoughts in the blog to discuss the Rights of persons with > disability bill at: > http://www.accessindia.org.in/harish/blog.htm > > To unsubscribe send a message to [email protected] with > the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > Voice your thoughts in the blog to discuss the Rights of persons with disability bill at: http://www.accessindia.org.in/harish/blog.htm To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
