Hello all,

It is over one and a half years since I filed my returns for the year 
2008/2009. However, I have not received the refund as yet. I received a 
letter from the IT office about six months ago stating that the refund had 
been authorised. But there is no sign of it as yet. We tried contacting the 
office; they directed us to another office, who in turn said they are still 
awaiting the computer code from the first office, and that they cannot 
authorise the bank to transfer the amount without this computer code.

Is there an income tax cell where this issue can be reported? At this rate 
they can take years to process this refund and get away without any 
accountability.

Suggestions would be appreciated.
Geetha 


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