Hi all,
A positive gesture from Time, the coaching institute for CAT and other
competitive exams. They have shown keen interest in making friendly
policies for visually challenged candidates.
I request you to share your ideas, thoughts, suggestions and queries
on the below given guidelines. It can act as a valuable source for all
the staff and the faculty members to understand and cater to the
requirements of visually challenged candidates.

Please respond latest by Monday, 18th of April 2011, 11.00 pm.

***
GUIDELINES TO HANDLE VISUALLY CHALLENGED STUDENTS
(FOR THE STAFF)

Section I

How do you feel when you see a person searching for something and then
notice that he/she is  blind ?
Pity? Does it help them in anyway?

Definitely not. Its only when you help them locate whatever they need,
you are   really expressing your true feeling of concern.
According to research, a human being learns 83% through sight, 11%
through hearing, 3½% through smell, 1½% through touch and 1% through
taste.
A glance at the above statistics will tell you what the visually
challenged people are denied.

What is blindness?

“Blindness" refers to a condition where a person suffers from any of
the following  :-
1. Total absence of sight.
2. Visual acuity not exceeding 61/60 or 20/200 (snellen) in the better
eye with correcting lenses;
3. Limitation of the field of vision subtending an angle of 20 degree or worse.

Categories of visual impairment

Total blindness - A person who can’t see anything or has negligible
eye sight. May or may not be independent in mobility.
Partial blindness – can sense large objects, can’t read and write the
printed material, board or the screen. The eye sight is mostly used
for mobility
Low vision – can read and write large font text, identify people and
objects in well- lit areas.


What is a disability Certificate?

It is an official document ,which certifies the person as physically
challenged. It enables them avail the benefits, facilities and
concessions under different schemes and programmes of the Central as
well as State Governments. A Disability Certificate is issued by a
duly notified Medical Board of a District/Government Hospital set up
for examining the person with disability

Mobility:

Most of the visually challenged are independent in moving around. They
commute quite comfortably in public or private transport. However
there might be cases where they can’t move independently. You may
suggest to them if required to take mobility training provided by a
few NGOs .
•       They can manage to get acquainted in the unfamiliar places if
orientation is provided at initial stage.
•       They use cane (white stick) at night or when required.
•       They identify people with their voice and their other distinct 
qualities.

The staff needs to
•       Provide orientation for the students to the important places like
admin office, stairs, water facility, restroom, classrooms, physical
obstacles, etc.
•       Help the students find classrooms, appropriate place to sit, read
the schedule and notices, etc.
•       It always helps if you describe the surroundings verbally. You can
also read to them points written on signboards and trace diagrams on
their hands.
•       Avoid using non -verbal communication.
•       Proper lighting for the board and at the place in the classroom
where the low vision students sit.


How do they read, write and take notes?

For their studies or at work, the visually challenged use computers
extensively. So how do they use the computers when they can’t see the
screen?
•        They use a  screen reading software like JAWS (Job Access with
Speech). This software reads out most of the things displayed on the
monitor (other than the images, graphs, etc). Instead of the mouse,
they use keyboard commands. This software enables them to work with
most of the windows based applications. A similar screen reading
software (Talks) is used to operate cell phone.
•       The printed books are converted into e-text through scanning using
OCR (Optical Character Recognition technology). They are converted
into formats like word, notepad, excel, PDF, etc.) which can then be
read like any other document with the aid of JAWS. Editing plays an
important role here, as the recognition of text is not 100% accurate.
Handwritten notes, however, have to be typed.
•       Digital voice recorder enables one to make notes for future reference.
•       Braille (a script that requires punching paper to read the dots
created) is also used.


How do the visually challenged students take their examinations?

Examinations are generally taken with the help of a scribe. A scribe
is a person who reads the questions and writes the answers dictated to
him by the student. Additional compensatory time of 20-25 minutes for
every 1 hour of exam is provided. Several communication problems often
arises between the scribe and the student, especially regarding
interpretation of diagrams, graphs, tables, calculations, spellings
and the like.


Achievements of the visually challenged:

A layman would often dismiss the thought of a visually challenged
person having a prestigious degree or a high level of qualification,
but we know, “winners don’t do different things, they do things
differently.”

 It’s quite incredible that we find many blind people in various walks
of life such as Painting, Photography, etc. where vision generally
plays a prominent role. They have also taken degrees like CA, MBBS,
MBA, PhD, IAS and BE, to name a few.

They are also employed in several organizations like Infosys, IBM, GE,
Banks, Microsoft, Google and many more. They work in various
capacities such as Managers, Software Engineers, Research Analysts,
Human Resource Recruiters, Doctors, Lecturers, Journalists, Advocates,
Front Office Executives and the like.


Advantages of having a person with disability in the institute:

It helps students, employees, customers and the organization as a
whole in the following ways:-
•       They work with dedication and commitment to prove their capabilities.
•       They inspire everybody including students, faculty and staff.
•       3% of the seats are reserved for physically challenged- comprising
1% each for persons with visual impairment; hearing and speech
impairment and loco motor disability/cerebral palsy.

Barrier free environment:

•       Visually challenged people can work efficiently on par with others.
•       Do look at them as any other person -  you look at their
capabilities and strengths rather than their weaknesses. Their basic
requirement is an open mind and barrier free environment. Involve them
in all the activities so that they feel comfortable and do not feel
left out.


Do you have any uncertainties in communicating with a visually
challenged person?

First, no matter how shy you may be, you must not wait for the
visually challenged to make the first move. Identifying yourself will
prove to be very helpful as they have the knack of recognizing your
voice if you talk to them the next time.
For example: you could say “hi!  This is Shreya” thereafter they will
know your voice and recognize you later.
Let them know when you enter or leave the room. If you see someone
else entering, then you can always take the initiative and announce
the name.


How to give instructions or teach them

Try to be as descriptive as possible. People often point out at the
objects, board or the screen and say “Take this from here and put it
there.” Remember they cannot understand what is “this”, “here”,
“there”, etc are. You may instead state the subject matter directly.
They may not understand the body language or make perfect eye contact
with you. To describe diagrams, pictures etc, you may use directions
or relate the picture with some known object or draw on their hand.
Similarly for tables state the respective row and column headings. It
is quite difficult to remember large amount of data or text. Repeating
the relevant information can prove to be very useful in such
situations.

Don’t ignore them!

If you see a visually challenged person needing assistance, just
provide help to them as you would to anybody else.  You could ask them
if they need anything. Talking to them at a normal pace with a normal
voice is absolutely fine. A person’s vision loss has no bearing
whatsoever on effective communication skills or hearing ability. They
are just like you. The only difference is that they can’t see very
well. Vision loss is a mere inconvenience, not a disability. They are
just differently able.
Negative attitudes towards persons’ with disability is no longer
acceptable as a basis for discrimination. It is an indication of
denial of human rights to them in the modern day context and
particularly with the now ratified UN Convention.


How to understand them better?

Only when you can empathize with the visually impaired can you get an
inkling of their challenges. The best way to know a little more of how
they get along with their daily routine is to close your eyes for just
5 minutes and try to carry on with the work you were doing.

Thanks to the development in technology, and initiatives of private
organizations, government and individuals, any physical challenge are
no longer a handicap or disability.  As illustrated, the visually
challenged have excelled in almost all spheres of life.  With a little
assistance, encouragement and moral support they will be valuable
assets to the society.

“WE CANNOT DO BIG THINGS IN LIFE.  LET US DO SMALL THINGS BUT WITH GREAT LOVE.”
MOTHER TERESA.

Whom can the students approach to purchase or for information about
the assistive technology useful for visually challenged?

Saksham – an NGO based at Delhi
Office: 011-42411015, 011-26161707
Mobile: 09810043626,
Email: [email protected]
Website: www.saksham.org

Karishma Enterprises - a business organization based at Mumbai
Office: 022-22181853
Mobile: 09867310297 (Ram Agarwal)
Email: [email protected]
Website: www.brailleworldindia.com



Whom do the students approach for any information related to visually challenged

Eyeway – an initiative of Score foundation  based at Delhi
Website: www.eyeway.org
Eyeway help desk: 011-46070380



Section II


Does T.I.M.E  provide E-text of the study material?
•       T.I.M.E  provides the e-text of the study material, handouts,
magazines, question papers and all the other material provided in
print form.

Does T.I.M.E  provide both e-text and the printed copy of the material?

Both e-text and printed copy of the material is provided so that the
students can prepare using assistive technology and
readers/peers/volunteers.

How does a visually challenged student get to know about the
facilities provided by T.I.M.E ?

The students can contact any study center, branch or office across the
country. They can also visit the T.I.M.E  website

What information does the T.I.M.E  website provides.

The website provides
•       Basic information about visually challenged to know and handle them 
better
•        Policies for visually challenged students
•       Guidelines for the T.I.M.E  employees
•       Guidelines for the faculty
•       Profile of the visually challenged achievers
•       Contact details of the specialist responsible for handling
physically challenged students


Whom should the T.I.M.E  employee approach regarding handling any
specific concerns of the visually challenged?

Any T.I.M.E  employee can approach the Branch Manager or City Director.
You can also contact “???” who is a specialist in handling any queries
and new suggestions/issues

Can the visually challenged students record the lectures?

Yes (yet to be approved) as it helps them for future reference and
allows them to take notes later.

What is the role of the staff in making the faculty help the visually
challenged student?

•       They should encourage the faculty members to spend extra time  on
helping them with topics which involves usage of graphs, diagrams,
tables, numbers, etc.
Arrange for extra sessions for Quantitative aptitude and Data
Interpretation (yet to be approved, sessions required once in 1 or 2
weeks)

What should the staff do to create awareness and encourage students to
help physically challenged students?

•       Send a standard pre-composed mail to all the students of the branch
inviting interested volunteers to help the physically challenged
students

Are there any visually challenged alumni who can mentor the visually
challenged student?

The staff should connect the student with an alumni who will mentor
the student throughout the course.
The list of the alumni is available with “***” the specialist who
handles all the queries of the physically challenged.
(You may appoint a physically challenged who will take care of all the
issues related to persons with visual impairment, loco motor
disability, speech and hearing impairment and cerebral palsy)

Does T.I.M.E  Institute provides extra time  for the exams conducted
Extra time  for all kinds of exams both online and offline is provided
for physically challenged students.

How much of extra time  is provided?

25 minutes extra for every One- hour of exam is provided.

Can the staff help the student find scribe to write the exams?

The staff can identify scribes as per the criteria mentioned in the
CAT bulletin to write exams for the visually challenged students.
Students preparing for IIT and similar exams are among the suitable
candidates to act as a scribe.

What are the usual criteria to be a scribe?

•       The scribe must fulfill the following criteria:
a. is not a family member or a friend.
b. Is not involved in any academic tutoring or preparation for the
test to be administered.
c. Has not completed 19 years of age as of 30 September of that year.
d. Has academic qualification lower than that of the candidate.

What should the staff do to create awareness of the policies for
physically challenged among the existing and new staff, faculty and
colleagues?

Conduct a workshop to begin with
Include it as a part of the orientation program provided to the new employees

GUIDELINES TO HANDLE VISUALLY CHALLENGED STUDENTS
(FOR THE faculty)

Which are the areas the visually challenged students may have more
difficulty in understanding?

Topics which requires visualization, calculations, remembering data
and previous steps. It includes Tables, graphs, diagrams, reading
comprehension, equations and other calculations.


Can they really manage dealing with the above?

They can certainly manage well if you follow and develop a few simple
techniques. Help them visualize by giving clear description and read
out relevant information whenever it is required to be used. Best way
is to develop your own technique which you and your student are
comfortable with and you are able to help them visualize.


How do I explain Tables?

1.      Read out
A.      the table heading
B.       number of rows and columns
C.      Headings of the rows and columns
D.      Sub columns or Sub rows if any (may draw on their hand or with
marker pen if required)
E.      Foot note or any other information given about the table

2.      Assign numbers for rows and columns to make it easy to remember

3.      Read the cell along with corresponding row and column headings or
their assigned number. For instance “5 units of baskets are purchased”
or “the cell 3- 4 contains the word “sales” etc (Here 3 denotes row
number and 4 denotes column number).

4.      If new columns or rows needs to be created using the previous data
A.       Read out the relevant column or row headings or use their assigned
numbers.  Now read out the relevant instructions (if given) or work
out verbally the result for the question asked or the next column.

5.      Use words such as “above”, “left”, “diagonally opposite”, “North”,
“north west”, etc.


How do I explain Graphs and diagrams?

1.      You may draw the graph or the diagram with marker pen if the student 
can see
2.      Draw on his/her hand with your finger/fingers.
3.      Read out the heading of the graph, Type of graph, Headings of the X
axis and Y axis, Scale or the items depicted
4.      Describe where the curve or the line starts and ends
5.      Describe the curves or lines it cuts and which direction does it
moves before and after it cuts the other curves or line
6.      Relate the curves or diagrams to alphabetical letters, known
objects, numbers, angle, time in a watch, etc. For instance “It’s a “C
shaped curve”, “X shaped graph, “sleeping U”, “inverse 3”, “It looks
like a cone”, “it looks like when the watch shows 9:45”, etc.
7.      You can use phrases such as “Vertical straight line”, “horizontal
line”, “It’s a 45 degree  upward moving curve”, “Demand curve is
tangent to income line” “The pie chart has 6 slices”, etc

Note complex graphs may be a little difficult to explain and
understand very accurately, but even a vague idea of the graph helps a
lot to visualize.


How do I explain things which involve remembering huge data, text or
previous steps?

It may be difficult to remember everything. Read or repeat the
relevant information whenever required.
Remembering the Headings, paragraphs, etc helps to divide the
information and narrow down the information to be searched.
You may use phrases like “heading, history of Google”, “next
paragraph”, 4th paragraph”, “2nd table showing revenue of Google”,
“list of 10 points”, “second last paragraph”, etc.

How do I cross check if they have understood correctly?

Ask them to repeat and describe in their own language.

What do I do to enable them remember and retain whatever I taught?

In addition to the usual techniques, ask them to record the class or
the key points.
Make them take notes in the computer or write using Braille

What tools and assistive aids can be used to teach them?

Depending upon the level of visibility, you may ask the students to bring or use
Voice recorders for taking notes and to recall later or listen to the
class once again.
Screen reading software’s and magnifying software’s to use on computer
Portable magnifiers which magnifies the font with contrasts colors
Braille slate and abacus for calculations
Marker pen, sketch pen, slate for those who can see a little
Geometrical tools such as protractors, etc specially manufactured for
visually challenged
Talking calculators and many more

Regards,
Vishal.

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