Dear Yusuf Bhai,

The Selfcare site of BSNL is a very slow site as it is directly connected to 
SAP server of BSNL. It normally takes 10 minutes to open during day time. Some 
people have indicated that this site opens fast during early hours because 
number of people logged on is limited. Personally it is  a very good site as a 
lot of BSNL jobs can be accomplished but it is equally bad from VI perspective. 
I am using another website for making online payment of BSNL bills. It's the 
same site to which Bhawaniji was referring in a previous email 
(http://portal.bsnl.in/). One needs to create a free account and register the 
landline phone number to it. Subsequently one can pay the bills online. In case 
you provide your mobile number and subscribe to SMS alerts then the website 
shall send you the SMS regarding posting of bill, reminder about payment of 
bill and receipt of payment etc. It's a good site. I normally seek sighted 
assistance towards the end of payment cycle when some characters needs to be 
inputted based on a graphics image.

In fact in order to work on Selfcare sight I normally ask my sighted colleague 
to open it on his computer and perform the activities on my behalf. Any tips 
for helping me to work on selfcare independently shall be highly appreciated.


Regards,

Vivek Singhal,



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