Thanks for the nice blog Mr Banker. The guidelines are all there but who
will implement? On 'World Disability Day' last year, Times of India
published my RTI expose that RBI doesnot have a list of all 'accessible'
ATMs in India.

Sharing with the larger group that article below:

Few ATMs disabled-friendly
Manash Pratim Gohain, TNN Dec 3, 2012, 02.20AM IST

NEW DELHI: Despite directions from the Reserve Bank of India in 2009 and
the chief commissioner for persons with disabilities writing to the
department of banking operations and development in December 2011 to make
automated teller machines in the city disabled-friendly, not much action
seems to have taken place on the ground. RTI applications to the RBI have
revealed it has no information on the matter.

Section 46 of the Persons with Disabilities Act 1995 provides for
non-discrimination against persons with disabilities in the built
environment and the RBI, in a master circular on July 1, 2009, advised
banks to provide all ATMs with ramps so that wheelchair users and disabled
can easily access them. Arrangements should be such that the height of the
ATM is not an impediment for a wheelchair user.

According to the coordinator of the enabling unit at University College of
Medical Sciences, Delhi University, Dr Satendra Singh, India has ratified
the United Nations Convention on the Rights of Persons with Disabilities
and Article 9 (on accessibility) is legally binding. "It is the
responsibility of the RBI to implement its circular. But it does not have
any information on ATMs and their accessibility status," he said. Singh,
himself, suffers from 70% locomotor disability.

"The ATM near my workplace is inaccessible not only to disabled but also
senior citizens. A large population of the country comprises the aged who,
too, have mobility problems," Singh added.

To a query to the RBI via an RTI application filed by Singh seeking the
number of ATMs made accessible to disabled, the reply sent on October 31,
2012, states "this department has no infor -mation". To another query on
action taken by the department of banking operations and development
following the RBI's letter to the department of banking supervision in
January 2012 to ensure compliance by banks, the reply stated deputy chief
commissions, office of the chief commissioner for persons with disabilities
and ministry of social justice, government of India, have been advised to
look into the matter.

Nripendra Pathak, a disabled scholar from Jawaharlal Nehru University,
filed a complaint to the chief commissioner for persons with disabilities
on ATM inaccessibility in October 2011. The CCPD issued an order in
December 2011 to "to ensure the ATMs are made accessible to persons with
disabilities in a time-bound manner". In the RTI reply in this specific
case, no action has been cited.


Source:
http://articles.timesofindia.indiatimes.com/2012-12-03/delhi/35570203_1_accessibility-status-persons-with-disabilities-act-locomotor-disability

-- 
Dr Satendra Singh, MD, FSS
Assistant Professor of Physiology
University College of Medical Sciences
& GTB Hospital, Delhi, India-110095
Coordinator, Equal Opportunity Cell
Founder, Infinite Ability
The Enablist (blog) <http://theenablist.blogspot.in/>

Infinite Ability: exploring disAbility through
creativity<http://infiniteability.yolasite.com/>
Enabling Unit, EOC, UCMS <http://enablingunit.yolasite.com/>
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