Hi, if you want to tackle this problem, purchase a tapi (Telephony Application Programming Interface) compliant external or internal modem, and attach it to your computer. For a laptop, external USB modem will be the only choice. After that, you install those programs from the cd provided by the manufacturer. Most of the times those programs may not be accessible with jaws or other screen readers. If you are using jaws, you can use hotspot clicker utility script to make it accessible. Use a good sterio headphone with mike to receive calls from customers. If you turned-off sterio mix property of the sound card, customer will not hear any disturbance from screen readers. If everything goes right, certainly, customer will feel disturbance only from your mouth.
mail : chittardigi...@gmail.com On 9/15/2013 5:33 PM, anjali Anand wrote:
friend, particuarly those who are working in BPO industry may please guide and explain as to how we would while using jaws in the computer before us, take bits of information through phone froman american caller, without his hearing the disturbing sound of jaws? i know we can use headphone but how to manage and handle headphone for jaws and a phone for the caller? that's exactly the curosity that a prospective employer has before he can consider employing our young persons from within us. I need to explain this to a prospective employer. those who are experienced and are in delhi, please volunteer to demonstrate, if needed. if you like you can send information off the list. by the way how many and who of you are working in BPO involving this kind of work? thanks and best wishes anjali Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. .
Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..