As Geetha says, gaps between trains and platforms are unavoidable in some 
stations. However having some sort of tactile indication at the end of the 
platform in the form of blister tiles or something similar will help a lot. 

Kiran
Sent from my iPhone

On 1 Mar 2014, at 23:43, vishal M <vishalcse2...@gmail.com> wrote:

The same incident happened with me at akshardham metro station. It was
really scary, though I acted fast and pulled my leg out in time. It was
just like a flash, I got hurt on the leg but after the incident what was
most frightening was to imagine that what would had happened if I could not
had been able to get my leg out on time and the train had moved.
I also have retinitis pigmentosa and I travel by metro regularly. After the
incident I thought of things I could have done better in this case. Sharing
it here so that it can help anyone who might unluckily get into such
situation, because at that time the mind just go blank
I realised that I should had first asked the people on the metro to block
the door or myself had done it by putting bag I was carrying, on the door
way. As the train does not move till all its doors gets closed. This would
had made me safe even if I would had not been able to take my leg out in
time.

Dear Peerti Ma'am,
I know what a heavy blow it is to the confidence to travel independently
but we have to deal with it, be strong and a bit more cautious in future. I
wish Ms. Sweety Bhalla recover soon of this  incident.

Thanks,
Vishal
On Mar 1, 2014 10:36 PM, "Preeti Monga" <preeti.mo...@silver-linings.co.in>
wrote:

> Very sad I spoke with Sweety a short while back and  she is very hurt and
> very shaken. She is almost losing her confidence of travelling
> independently around! In case that happens, what will become of her?   How
> does she remain a contributing member of the society? And who then is going
> to look after her and her little daughter?
> 
> The gap is enormous where she fell and there are no raised borders to
> indicate the end of the platform to indicate to blind passengers that there
> is  the danger of falling into the rails?
> 
> In fact not only children, but this could have happened to anyone! In the
> kind of rush at office hours in the Metros, even people who can see cant
> actually make out where they are placing their feet!
> 
> I think instead of  playing the blame game, the authorities might as well
> do
> something about this kind of situation. It maybe one of these days, the
> next
> person to slip down that  gap is a dear one of the  people who are today
> responsible to be able to bring about these small improvements  for blind
> commuters, and of whom there are many!
> Warmly
> Preeti
> 
> Preeti Monga
> Director
> 
> 
> 
> Mobile: +91 9871701646
> Landline: 011 22781446
> E-mail: preeti.mo...@silver-linings.co.in
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> 
> -----Original Message-----
> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
> Behalf
> Of Vikas Kapoor
> Sent: Saturday, March 01, 2014 5:32 PM
> To: AccessIndia: a list for discussing accessibility and issuesconcerning
> the disabled.
> Subject: [AI] Visually impaired girl escapes accident at metro station
> 
> Visually impaired girl escapes accident at metro station
>     Sowmiya Ashok
> 
> The gap between the platform and a Delhi Metro train got the better of a
> visually impaired commuter on Thursday evening as she was about to board
> the
> train at the Nehru Place metro station. Sweety Bhalla, a government
> employee, who was entering the train found her legs collapsing into the gap
> - which was not exceptionally large. But for two male co-passengers, who
> hurriedly pulled her up, she could have suffered grievous injuries. The
> incident happened around 5-20 p.m.
> 
> "I put a leg forward thinking I will step on the train but my left leg went
> in completely into the gap between the platform and the train. It was so
> unexpected, I couldn't understand and when I was pulled up I felt bruises
> on
> my right ankle, knee and elbow," she said. Fortunately for Ms. Bhalla, her
> co-passengers helped her up before the train's doors shut on her.
> 
> A resident of Karol Bagh, Ms. Bhalla travels from Jhandewalan to Nehru
> Place
> and back on a daily basis. "The gaps at all stations should be uniform so
> that no untoward incident happens. This is especially dangerous for young
> children who can fall into the gap while boarding or de-boarding the train
> at rush hours," she said. "The problem is that in some places the gap is
> smaller and at others it's larger. There should be some uniformity," she
> added.
> 
> Ms. Bhalla said similar incidents have happened twice before at Rajiv Chowk
> and Udyog Bhavan stations. "There is a lot of rush especially at stations
> such as Rajiv Chowk. The Metro should have segregated entry and exit points
> into trains so it helps manage the crowds in an orderly manner."
> 
> Ms. Bhalla, who suffers from retinitis pigmentosa, which has rendered her
> blind since birth, was part of a committee that did an external audit on
> the
> first line of the Delhi Metro that connected Welcome and Kashmere Gate.
> 
> "I was part of a 'disability committee' that provided inputs to the Delhi
> Metro on how to make stations friendly for Persons with Disability. We had
> then reviewed three stations," she said.
> 
> Following Thursday's incident, she rang the helpline number of the Delhi
> Metro and was told that she will be contacted after the footage from the
> station is reviewed.
> 
> A Delhi Metro spokesperson said that at the point of frisking, Ms. Bhalla
> was asked by CISF staff if she needed assistance to reach the train but she
> declined because her colleague had accompanied her to the station. "We do
> make regular announcements asking passengers to mind the gap between the
> platform and the train. The passenger had called the helpline number but it
> takes some time to review the footage," said the spokesperson.
> 
> However, Ms. Bhalla denies Delhi Metro's version that she was asked if she
> needed assistance.
> 
> 
> 
> 
> 
> 
> 
> 
> 
> http://www.dailypioneer.com/city
> 
> Vikas Kapoor,
> Mobile: (+91) 9891098137
> Skype Id: dl_vikas
> 
> 
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