I am pasting the DOPT order  below:
DOPT OFFICE MEMORANDUM REGARDING GUIDELINE  PROVIDING FACILITIES  TO PWD 
EMPLOYEES DATED 31TH MARCH 2014.pdf
No.36035/3/2o9-Estt.(Res) 
Government of India 
Ministry of Personnel, Public Grievances and Pensions 
Department of Personnel and Training 
******* 
North Block, New Delhi. 
Dated the 315J; March, 2014. 
OFFICE MEMORANDUM 
Subject: Guidelines for providing certain facilities in respect of persons with 
disabilities who are already employed in Government for efficient 
performance of their duties 
***** 
A need has been felt to issue guidelines to provide certain additional 
facilities 
/amenities to the persons with disabilities (PWD) to enable them to effectively 
discharge 
their duties. The facilities such as identification of jobs, post recruitment 
and prepromotion 
training, assistive devices, free accessibility, preference in 
transfer/posting, 
special casual leave, etc. have been identified as areas which require special 
attention. 
The proposed facility indicated in the guidelines should be applicable in 
respect of such 
employees working in the Ministries/Departments of the Government of India, 
their 
attached and subordinate offices, Central Public Sector Enterprises, Cantonment 
Boards 
etc. 
2. An inter-ministerial committee was formed to finalise guidelines for 
providing 
certain facilities in respect of persons with disabilities, who are already 
employed in 
efficient discharge of their duties. Based on the discussions held with the 
stakeholders 
and suggestion received from the stakeholders, the following guidelines are 
issued to 
provide certain facilities/amenities to the persons with disabilities:- 
A. Identification of jobs 
Each Ministry/Department of the Government of India, their attached and 
subordinate offices, Central Public Sector Enterprises, Cantonment Boards etc 
should 
identify the types of jobs which could be easily performed by them specially 
for Group B, 
C and D posts where the number of jobs are more. Such persons should preferably 
be 
posted to perform such identified jobs and they be allowed to continue 
performing such 
jobs, as far as possible. If the concerned PWD officer could perform all the 
jobs as people 
without disability or could perform several types of jobs efficiently, no 
effort should be 
made to instruct them to certain types of jobs only. 
B. Post recruitment and Pre-promotiong 
Induction training is an essential component of the service requirement of an 
employee. Induction training programme for the persons with disabilities should 
be 
imparted together with the other employees. 
Job specific post-recruitment as well as pre-promotion training programmes are 
required to be organised for the persons with disabilities. Outlining a 
specific 
module/norm for training programme for the persons with disabilities common to 
all the 
Ministries/Departments and their attached/subordinate offices, Central Public 
Sector 
1 
Enterprises, Cantonment Board, etc. may not be possible as the training 
requirement 
may be different on the basis of the work pattern. All the Ministries / 
Departments 
should take definite action to conduct job specific inclusive training 
programmes for the 
persons with disabilities with other employees. 
Duration and training contents may be finalized in consultation with the 
National 
Institutes under the Department of Disability Affairs, Ministry of Social 
Justice & 
Empowerment and, if felt necessary, prominent Associations/ 
Federations/Confederations workings in the sphere of disability can be 
consulted. It 
should also be ensured that training programmes are conducted at the time of 
change in 
job, introduction of new technology, after promotion of the employee, etc. The 
venue of 
the training may be fixed as considered suitable for conducting such training. 
The 
Ministries/Departments and their offices shall utilize existing Budget 
provisions for 
undertaking the aspects of training programme. 
The employee with disability shall be placed with an experienced employee for 
at 
least one month on resuming responsibility of a post. This would help him to 
pick up skills 
required to perform the job and also the adaptations that may be required in 
individual 
cases. 
C. Providing aids/assistive devices 
The persons with disabilities could perform their duties efficiently if they 
are 
provided with aids and appliances which are suitable to their needs. Ministries 
/Departments and their attached and subordinate offices, Central Public Sector 
Enterprises, Cantonment Board, etc. should assist the persons with disabilities 
by 
providing them high tech/latest technology led assistive devices (including low 
vision 
aids, hearing aids with battery), special furniture, wheel chairs (motorised if 
required by 
the employee), software scanners, computer and other hardware, etc. in 
accordance 
with their requirement, which would improve their efficiency. 
They should either provide or shall reimburse the cost of such devices with a 
specific time period for such devices to persons with disabilities in 
accordance with the 
price/durability of the special devices, special furniture, 
software, scanners, computer and other hardware, etc. as fixed by them, in 
consultation 
with various National Institutes working in the sphere of disability. A review 
exercise 
shall be carried out by the Departments/Ministries every three years to check 
the 
availability or need for introduction of enhanced/upgraded versions of such 
devices/software etc. They shall utilise their existing budget provisions for 
providing 
these facilities. 
D. Accessibility and barrier free environment at work place 
In addition to the guidelines for modification in all public buildings 
including 
Government offices to provide easy accessibility and barrier free environment 
for PWDs 
as per the provisions of the PWD Act, all Government offices should take 
special steps to 
provide barrier free and accessible work stations to PWD employees, access from 
main 
building entrance to their work stations and access to common utility areas 
such as 
Toilets, canteens etc. Lifts/elevators should be made accessible by providing 
Braille 
signage and audio outputs. Wherever required, suitable colour contrast may also 
be 
made available in buildings, utilities, staircases, etc. for the benefit of low 
vision 
employees. 
2 
E. Preference in Govt. accommodation 
The Directorate of Estates may give preference to the persons with disabilities 
for 
providing them accessible accommodation near their place of posting and they 
may be 
preferred for allotment of ground floor accommodation. Possibility of existing 
housing 
accommodations being renovated to make them conveniently accessible to persons 
with 
disabilities, be explored by the Directorate of Estates. 
F. Grievance redressal 
Some of the employees including persons with disability may be got trained by 
the empanelled Master Trainers/Offices of various National Institutes working 
in the 
sphere of disability to develop their skills in handling grievances relating to 
PWDs. 
The Liaison Officer appointed to look after reservation matters for SCs, STs 
may 
also act as the Liaison Officer for reservation matters relating to persons 
with disabilities. 
The Liaison Officer would also look after the issues relating to providing of 
amenities for 
the persons with disabilities. In addition, every Ministry/Department, their 
attached and 
subordinate offices, Central Public Sector Enterprises, Cantonment Board, etc., 
would 
preferably constitute a Grievance Redressal Mechanism headed by the Head of 
Administration and comprising at least two employees including a PWD having 
knowledge in disability matters. The Committee so constituted would receive and 
try to 
redress the grievances of persons with disabilities within a reasonable time 
frame. 
G. Special Casual Leave 
Vide this Department's OM No. 25°11/1/20°8-Estt.(A) dated 19.11.2oo8, a 
provision 
of Special Casual Leave for 4 days in a calendar year has been made for the 
employees of 
Central Government with disabilities for specific requirements relating to 
disabilities of 
the official. Further, vide this Department's OM No. 28°16/02/2°07-Estt(A) 
dated 
14.11.2°07, there is also a provision of io days Special Casual Leave in a 
calendar year 
subject to exigencies of work for the differently abled Central Government 
employees 
with disabilities for participating in Conference/Seminars/Trainings/Workshop 
related to 
disability and development to be specified by Ministry of Social Justice & 
Empowerment. 
H. Preference in transfer/posting 
As far as possible, the persons with disabilities may be exempted from the 
rotational transfer policy/transfer and be allowed to continue in the same job, 
where 
they would have achieved the desired performance. Further, preference in place 
of 
posting at the time of transfer/promotion may be given to the persons with 
disability 
subject to the administrative constraints. 
The practice of considering choice of place of posting in case of persons with 
disabilities may be continued. To the extent feasible, they may be retained in 
the same 
job, where their services could be optimally utilised. 
3. Every Ministry/Department in consultation with the Office of the Chief 
Commissioner for Persons with Disabilities would arrange for training of the 
Liaison 
Officer on "Disability Equality and Etiquettes". 
3 
To 
'4. All the Ministries/Departments are requested to bring the above 
instructions to 
the notice of all appointing authorities under their control, for information 
and 
compliance. The Department of Public Enterprises may ensure to give effect the 
above 
guidelines in the all the Central Public Sector Enterprises. 
C:1 ' 
(G. Srinivasan) 
Deputy Secretary to the Government of India 
Tel: 2369 3 074 
The Secretary, all the Ministries / Departments of the Government of India. 
The Secretary, Department of Public Enterprises, CGO Complex, New Delhi 
with a request to issue necessary instructions .to give effect the above 
guidelines in the all the Central Public Sector Enterprises. 
The Secretary, Department of Financial Services, Jeevan Deep Building, New 
Delhi with the request to consider issuance of similar guidelines for PSU 
banks. 
The Secretary, Railway Board, Rail Bhavan, New Delhi. 
Union Public Service Commission/Supreme Court of India/Election Commission 
of. India/Lok Sabha Secretariat/Rajya Sabha Secretariat/Cabinet 
Secretariat/Prime Minister's Office/Planning Commission. 
The Chairman, Staff Selection Commission, CGO Complex, Lodi Road, New 
Delhi. 
Office of the Chief Commissioner for Persons with Disabilities, Sarojini House, 
6, Bhagwan Das Road, New Delhi-moot 
Office of the Comptroller and Auditor General of India, io, Bahadur Shah Zafar 
Marg, New Delhi. 
All Officers and Sections in the Ministry of Personnel, Public Grievances and 
Pensions and all attached/subordinate offices of this Ministry. 
Information and Facilitation Centre, DOPT, North Block, New Delhi- zo copies. 
opy to Director, NIC, DOP&T- with a request to place this circular on the 
website of this Ministry, for information of all concerned 
4 
SIGN:
HS NEGI
MANAGER IN BANK OF INDIA
MOBILE: 9868515124
E-MAIL:
harshnegi1...@gmail.com
harshvardhan.n...@gmail.com
Skype ID: harshnegi



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