Dear Rahul,

We apologize for the inconvenience, however we request you to email
smartcane's email address or sakshams info address directly in the future,
as Saksham is partnered with 18 other organizations for the distribution of
SmartCane. Kindly inform us, if the device will be used you in US or is it
a gift to someone in Pune?

We have not yet released the devices outside India, except that it has been
tested by two persons associated with RNIB London. We have received a
positive feedback from them.

We are resolving a few issues related to international release

1. A SmartCane user will be able to reap the full benefits of the device
though a short training session, helping them to get started.  Even within
India, we are tying up with organizations rather than directly selling.
These organizations act as our distributors while providing training. In
each of these organizations we have a few trainers (already trained) who in
turn orient the users. For the current status of our channel partners

http://smartcane.saksham.org/availability/


2. The second issue concerns the white cane being supplied by us. Note our
sensor is a detachable unit on a standard white cane. Our international
feedback (from RNIB) is that the quality of the cane being included with
the product is may not be adaptable in different geographic setting. As
these canes are being used by visually impaired in India and are
economical, as well as compatible with the developing nations, we are
distributing the device with this cane in India. On the other hand for
International customers, we are working with Ambutech to try and test the
product with their canes. Initial results are positive but we would have
the testing completed within a month or so and then the product would be
released with Ambutech canes for International customers. Of course the
cost would be higher as the Ambutech canes are much more expensive.

In the mean time, if you are aware of any organization in your area (USA)
who may be interested in becoming our channel partner, we would be happy to
talk to them.

-- 
Regards,
Anwesha Choudhuri
SmartCane
Saksham
486 Double Storey,
New Rajinder Nagar,
New Delhi – 110 060, India
Helpline : +91-11-64650655
Website : www.smartcane.saksham.org
Email : smartc...@saksham.org


On Wed, Jul 2, 2014 at 6:27 PM, Divyanshu Ganatra <dngana...@gmail.com>
wrote:

>  Dear All,
> My friend in US is trying desperately to order the newly launched
> Smart cane. He is based out of US and wants it delivered to a address
> in Pune, Maharastra. unfortunately he is not recieving any responce to
> his multiple mail queries. Can someone here help? its embarrassing
> that people are interested all the way from abroad, and we cant even
> respond to their simple query.
> I'm pasting one of his recent mail below for reference.
> ---------- Forwarded message ----------
> From: Rahul Mehendale <ra...@myskininc.com>
> Date: Tue, Jul 1, 2014 at 7:08 PM
> Subject: Re: Process to order the smart cane
> To: "h...@nabindia.info" <h...@nabindia.info>
> Cc: <>
>
>
> Dear sir or madam - I wanted to follow up on my previous email since I
> haven't heard back.
> - can you please advise if the smart cane is available for purchase at
> your location and you will ship to an India address in Pune?
> - please advise how I should pay with my international credit card.
>
> Best regards,
> Rahul Mehendale
>
> www.mySkin.com
> www.dermograph.com
>
>
>
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