Once Again, Kudos to Advocate Mr Sinha.

On 9/22/12, akhilesh <akhil.akhi...@gmail.com> wrote:
> Hi to all,
> Now, the day is not very far when we'll be booking the concessional
> tickets online.
>
> Delhi High court, responding to a PIL filed by a visually challenged
> person, directed the centerl and railways to provide the concessional
> ticket online. However, it will take few months to become the picture
> more clear.
>
> I take the opportunity to congratulate Mr. Pankaj Sinha who has
> handled this case with great conviction and care and brought the
> justice to millions and millions of disabled people!!!!
>
> Pasting the entire six page judgment below.
> Dropbox link is given at the very end to download the original PDF file.
>
> ===============================
>  * IN THE HIGH COURT OF DELHI AT NEW DELHI
> W.P.(C) 2145 OF 2011
> % Judgments Reserved on:22.8.2012
> Judgment Delivered on:12.09.2012
> PRAVEEN KUMAR G . . . PETITIONER
> Through : Mr. Pankaj Sinha, Advocate.
> VERSUS
> UNION OF INDIA & ORS. ... RESPONDENTS
> Through: Mr. Rajeeve Mehra, ASG with Mr.
> R.V. Sinha, Mr. R.N. Sinha, Mr.
> Ashish Virmani, Advocates for
> UOI.
> CORAM :-
> HON'BLE MR. JUSTICE A.K. SIKRI
> HON'BLE MR. JUSTICE RAJIV SAHAI ENDLAW
> A.K. SIKRI, ACTING CHIEF JUSTICE:
>
>
> 1. This petition filed in public interest by a blind person alleges, in
> this petition the discrimination between disabled persons and senior
> citizens in the Policy of IRCTC which provides facilities and services
> for issuing the railway ticket on internet, or at the reservation counters.
>
>
> 
> It is pointed out that whereas senior citizens can book their railway
> tickets at concessional rate on the internet as mentioned in the policy,
> disabled persons cannot avail the same. Therefore, they are left with no
> other option but to get their railway ticket booked from the designated
> ticket counters at various railway stations and reservation centres.
>
>
>
>
> 2. The policy of senior citizens is as under:-
>
>
> "In case of tickets booked through internet no
> concession is permitted except senior citizen.
> "Thus, a person with disability is not entitled to
> avail the concessional facility in case the tickets
> are booked through internet, which is otherwise
> available to him if he/she buys from the designated
> ticket counters at various railway stations.
>
>
> 3. The petitioner filed an application under Right to Information
> Act, 2005 to the Public Information Officer of the Indian Catering and
> Tourism Corporation limited on 18.9.2009 seeking information for
> travel concessions for completely blind persons on the website of
> IRCTC. The said application was replied by the IRCTC on 12.10.2009
> stating that the travel concessions for blind persons for online ticket
> booking is a policy matter and needs to taken up by the Ministry.
> Hence, IRCTC shirked off its responsibility from this vital issue and
> no initiative was taken by the same regarding introducing the system
> of online ticket booking at concessional rate. The petitioner filed a
>
> 
> representation to the Railway Board dated 3.6.2010 requesting the
> facility of concessional booking of tickets on IRCTC to be extended to
> the handicaps as is already done for the senior citizens. The said
> representation was replied by the Railway Board on 13.9.2010 stating
> that the concessional booking of ticket on IRCTC website has been
> extended where the physical document is not required to be submitted
> in advance as it might lead to misuse of the electronic reservation slip
> and hence, handicaps are not allowed to do the same. It is submitted
> that no effort has been made by the Ministry of railway to make the
> policy disabled friendly and have arbitrarily denied the facility to
> them. The Policy of IRCTC was formulated to provide as a feature to
> the public at large. Later, the internet ticket booking facility was
> introduced at concessional rates for the senior citizens. The said
> policy is formulated and issued by the Railway Board, which is under
> the Ministry of Railway. Thus, the said policy is exclusively for the
> public at large and the same is highlighted as the sole Eligibility
> Criteria on the website of the said department except the senior
> citizens, who are entitled for ticket booking through internet at
> concessional rate.
>
>
> 4. The submission of the petitioner is that the persons with
> disability cannot access this concession facility though provided to
> senior citizen and, therefore, it amounts to discrimination qua the
> disabled persons. With this, though the concessional facility is
>
> 
> required, it cannot be effectively availed. It is submitted that the
> system of online ticket booking helps to save time and resources and
> also help the public at large to avoid long queue at the reservation
> counter. The said system has also helped the system of ticket booking
> more accessible and easy to handle. In this context it would be
> pertinent to mention that such a system for ticket booking would be
> magnanimously useful and beneficial for the persons with disability
> for whom the reservation counter in most of the occasions is
> inaccessible. The petitioner therefore calls for amendment to the
> Policy.
> 5. Notice in this petition was issued. Initially, the respondent filed
> the counter affidavit contesting the petition, pointing out the
> difficulties which may face by introducing this facility for disabled
> persons as well. The main apprehension of the Railways is that it may
> lead to misuse. Since it is a matter in public interest and not adversarial
> in nature and the intention was to find a solution, when it came up for
> argument on 21.12.2012, Mr. Chandhiok, learned ASG took time to
> enable the respondent to have a re-look in the matter and to find a
> solution as to who the facility of online ticketing with concession
> could be available, at the same time, scheme be devised that it prevents
> any misuse. Thereafter, the Railway Board, Ministry of Railway,
> Government of India prepared broad outline and placed before us.
> These are as under:-
>
> 
> . A unique Photo Identify Card would be issued by the
> concerned Zonal Railways to those physically
> challenged be as per the extant eligibility criteria
> subject to verification of proper supporting
> documentation. Issue of the said ID card will be a
> one-time activity, subject to re-validation from time to
> time, on the basis of which physically challenged will
> have access to e-ticket facility.
>
>
>
>
> . The card will be valid for a specified period and
> thereafter can be renewed subject to
> verification/completion of the necessary procedural
> formalities.
>
>
>
>
> . This card will contain a Unique-ID which will be
> used by the physically challenged for undertaking
> concessional booking through the internet. The
> details of the physically challenged who have been
> issued unique-id Cards will be stored in the PRS
> database and details can be verified at the time of
> internet-booking. Any fake ID Cards/false
> declarations can be verified and the particular Card
> suspended if the details a provided are not genuine/or
> as per prescribed norms.
>
>
>
>
> . The Card will have to be carried during journey and
> produced for verification during on-Board/Off-Board
> verification.
>
>
>
>
> . A Pilot based on the above outlines will be initially
> implemented as a pilot project for a period of one
> year. After six months a review will be undertaken to
> assess the performance and make
> modifications/system improvements if any, based on
> the feedback/learning outcomes.
>
>
> 
>  6. The petitioner has filed response to the aforesaid Draft Scheme
> dated 3.8.2012. Attempt is made to show that there can be a better
> system, as suggested by the petitioner, without any misuse. Since it is
> for the Government to devise the procedure and system and it is
> making endeavour in this behalf, we direct the respondents to take into
> consideration the suggestions given by the petitioner in its response
> dated 30.8.2012 and on that basis, further amendments in this scheme
> that may be feasible can be carried out. Mr. Rajeeve Mehra, learned
> ASG appearing for the Government submitted that there is always
> scope for improvement and these suggestions will be taken into
> consideration. The Railway Board can deliberate on these suggestions
> and come out with further recommendations if so required in the Draft
> Scheme suggested by it. If the petitioner still feels aggrieved, he is
> given liberty to approach again.
> 7. Writ petition stands disposed with these directions.
> ACTING CHIEF JUSTICE
> (RAJIV SAHAI ENDLAW)
> JUDGE
> SEPTEMBER 12, 2012/skb
> ========================================
> https://dl.dropbox.com/u/20716011/Delhi%20HC%20Judgment%20on%20Concessional%20%20online%20ticket.pdf
>
> --
> Akhilesh Dahiya,
> Advocate.
> Mobile: +91 9818798780
> Email: akhil.akhi...@gmail.com
> New Delhi
>
>
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>


-- 
Avinash Shahi
Doctoral student at Centre for Law and Governance JNU

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