Train passengers can now sleep soundly without worrying about missing
their station as the Railways has launched a new service which will
ensure that they get a "wake-up call" on their mobile phones
half-an-hour before the scheduled arrival at their destination.
 Similarly, another feature - 'train destination alarm call' - has
also been introduced through which passengers will get an alert call
30 minutes before the train reaches their destination station.
 The service, a joint initiative of the IRCTC and Bharat BPO, is
available through voice call on Railways enquiry number 139.
 "The user needs to enter the required data such as PNR number,
station name, STD code of station while calling up 139 for getting the
wake-up alarm," a senior Railway Ministry official said.
 Wake-up alarm shall be made to the passenger 30 minutes before the
train reaches the the station. Similarly, the train destination alert
call shall also be available 30 minutes before train reaches the
destination station, he added.
 According to the official, after getting all the inputs like PNR and
station name on 139, the system will check current position of the
train before sending the alert call.
 '139', a crucial train enquiry service, has undergone transformative
changes over the years providing round-the -clock services on
real-time basis.
 One can find out the schedule of train arrival or departure, current
position of train, fare inquiry through dialling 139. One can also
book a meal on certain trains through 139, the official said.
 139 customer service also provides information related to Tatkal seat
availability, cancellation, refund rules and platform position.

Source: 
http://economictimes.indiatimes.com/industry/transportation/railways/train-passengers-to-now-get-wake-up-call-from-railways/articleshow/46852008.cms



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