My experience of their support is same. This included both support with setup problems and creating custom monitoring rules.
Jacqui > from: "Abbiss, Mark" <[EMAIL PROTECTED]> > date: Thu, 09 Oct 2003 16:25:47 > to: [EMAIL PROTECTED] > subject: RE: [ActiveDir] OT: NetIQ or MOM > > I really couldnt say. The support team in the US will be different. I have > just had nothing but incredible support from the UK team. Patience of saints > :-) > > -----Original Message----- > From: Chris Flesher [mailto:[EMAIL PROTECTED] > Sent: Donnerstag, 9. Oktober 2003 17:19 > To: [EMAIL PROTECTED] > Subject: RE: [ActiveDir] OT: NetIQ or MOM > > > What is their support like in the US? I see they are based in the UK. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Abbiss, Mark > Sent: Thursday, October 09, 2003 9:23 AM > To: '[EMAIL PROTECTED]' > Subject: RE: [ActiveDir] OT: NetIQ or MOM > > > ps. Itheon have another prodcut eQ wehich will monitor multi platform set > ups. > > -----Original Message----- > From: Chris Flesher [mailto:[EMAIL PROTECTED] > Sent: Donnerstag, 9. Oktober 2003 16:13 > To: [EMAIL PROTECTED] > Subject: [ActiveDir] OT: NetIQ or MOM > > > We're looking at NetIQ for monitoring our Windows/SQL stuff, as well as what > it can do on Unix (Solaris, AIX). However, with Microsoft going head on into > monitoring, should I be worried about the affect this will have on NetIQ in > the short/long term? Which is a better product right now? Which has better > cross-platform support? > > We are a dominantly Windows in this department, with Unix in there as well. > > Thank you for any info you may have. > > Chris Flesher > The University of Chicago > NSIT/DCS > 1-773-834-8477 > > List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/
