I am wondering that since this is a helpdesk password reset, are the helpdesk personel checking the Must Change Password at Next Login box. If that is checked then the user won't be able to log into OWA until they change their password themselves.
Phil
On 11/2/05, Peter Johnson <[EMAIL PROTECTED]> wrote:
I'm assuming this difference in behavior is due to the fact that an OWA
login is not an interactive login through LSASS. A possible solution is
to get your hands on the ALTOOLS download from Microsoft. One of the
tools in this set is the additional info dll. It allows you to reset the
password on a DC in the site in which the user last logged in.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] ] On Behalf Of Figueroa,
Johnny
Sent: 02 November 2005 15:36
To: ActiveDir@mail.activedir.org
Subject: RE: [ActiveDir] OWA after resetting password
Thanks, the AvoidPdcOnWan is not on in our environment and there is no
firewall between the sites. I am waiting to hear from someone that knows
OWA internals, to see if what we see is the case and if there is
anything that can be done about it.
Thanks
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto: [EMAIL PROTECTED]] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, November 02, 2005 4:08 AM
To: ActiveDir@mail.activedir.org
Subject: RE: [ActiveDir] OWA after resetting password
I'm not an expert on OWA, but as you mentioned in the first part of your
message the DC performs the check against the PDC to see if the password
has been changed. So long as OWA is using a DC to authenticate a user,
which I'm assuming it does, then the DC will handle the PDC check
invisibly.
The replication interval wont have any effect on the PDC getting
notified of the change as a separate mechanism is used to inform the PDC
of the change.
If your OWA is sitting on a secure network along with a selection of
DC's, is it possible that the DC's there can't contact the PDC due to
firewall rules?
Also, check if you're using AvoidPdcOnWan -
http://support.microsoft.com/?kbid=225511
Regards,
Mark.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Figueroa,
Johnny
Sent: 02 November 2005 09:52
To: ActiveDir@mail.activedir.org
Subject: [ActiveDir] OWA after resetting password
This is all in an Exchange 2003 and AD 2003 environment.
I wonder if I have this right?. When the help desk resets a password in
ADUC, that password change is made against the DC that the tool is
connected to and the PDC Emulator. If a user logs on to the network the
authenticating DC checks the password against its database, if the
passwords do not match then it goes to the PDC Emulator to resolve the
conflict and the user gets on with the new password.
If a user is only an OWA user and he tries to logon to OWA after a help
desk password reset, it appears that if replication against the DCs in
the Exchange AD site has not happened then the new password is not
recognized. In other words there is a delay between resetting the
password and the user being able to sign on with it. I take it that OWA
does not check against the PDC Emulator but just the DCs in its site.
Is there anything that can be done about this, other than reducing the
interval for replication on the site connector?
Thanks
Johnny Figueroa
Enterprise Network Consultant/Integrator Network Services Banner Health
Voice (602)
495-4195 Fax (602) 495-4406
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