Well, first, we get this error stating that IAS could not find any DC for the specified domain:

 

Event Type:       Error

Event Source:    IAS

Event Category: None

Event ID:           5052

Date:                11/18/2005

Time:                9:44:29 AM

User:                N/A

Computer:         SWSAD1

Description:

There is no domain controller available for domain SWSNM.

 

Then, this is the next error for the username in UPN form:

 

Event Type:       Error

Event Source:    IAS

Event Category: None

Event ID:           3

Date:                11/18/2005

Time:                9:44:29 AM

User:                N/A

Computer:         SWSAD1

Description:

Access request for user [EMAIL PROTECTED] was discarded.

 Fully-Qualified-User-Name = SWSNM\gstest-nm

 NAS-IP-Address = 10.10.15.11

 NAS-Identifier = <not present>

 Called-Station-Identifier = <not present>

 Calling-Station-Identifier = <not present>

 Client-Friendly-Name = v1.domain.com

 Client-IP-Address = 10.1.1.11

 NAS-Port-Type = Virtual

 NAS-Port = 5765

 Proxy-Policy-Name = Use Windows authentication for all users

 Authentication-Provider = Windows

 Authentication-Server = <undetermined>

 Reason-Code = 6

 Reason = The server is unavailable.

 

I need to figure out why the IAS can’t find the DC’s.  All the DNS entries are correct, DCDIAG, NETDIAG & DNSLint all come out clean.  Just doesn’t make any sense.

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Guy Teverovsky
Sent: Friday, November 18, 2005 8:27 AM
To: ActiveDir@mail.activedir.org
Subject: RE: [ActiveDir] IAS, Radius & AD

 

Sorry, that should be:

netsh ras set tracing * ENABLED

Also take a look at the authentication flow over here: http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/Default.asp?url="">

(it's W2K specific, but from my experience is not different from W2K3)

It will help you correlate the logs with what is going on.

 

The error you are getting is quite generic – several times I have seen IAS trying to look for a non-existing domain (based on incorrect mapping of user account to account's domain) and resulting in this exact error.

Remember that IAS receives a RADIUS authentication request, which (depending on the auth method: MSCHAPv2, EAP-TLS, PEAP, PAP, CHAP, etc…) might have the user/account pair in different forms. The result is that IAS needs to apply additional logic to figure out the account's domain.

 

Have you tried to authenticate with UPN or Kerb principal instead of domain\username ?

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Harding, Devon
Sent: Friday, November 18, 2005 00:32
To: ActiveDir@mail.activedir.org
Subject: RE: [ActiveDir] IAS, Radius & AD

 

The problem is the IAS server cannot find any DCs in those domains.  Also, I get the following error with the netsh command:

 

C:\>netsh ras tracing * ENABLED

The following command was not found: ras tracing * ENABLED.

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Guy Teverovsky
Sent: Thursday, November 17, 2005 4:51 PM
To: ActiveDir@mail.activedir.org
Subject: RE: [ActiveDir] IAS, Radius & AD

 

Are members in those 2 domains having UPN suffix no in the namespace of the forest root ?

Example:

Forest root suffixes: @company.net

Child suffixes: @child.forest.com

 

Are the users trying to logon using UPN or domain\samaccountname ?

Have you tried implicit Kerberos principal ([EMAIL PROTECTED])

 

IAS is rather touchy when it comes to mapping UPNs to correct domains…

You can also enable IAS debugging by issuing on the IAS server:

netsh ras tracing * ENABLED

 

You will find detailed logs at %SystemRoot%\Tracing

 

Guy


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Harding, Devon
Sent: Thursday, November 17, 2005 20:15
To: ActiveDir@mail.activedir.org
Subject: RE: [ActiveDir] IAS, Radius & AD

 

No replication errors at all.  Directory Service logs are clean.

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joe Pochedley
Sent: Thursday, November 17, 2005 11:24 AM
To: ActiveDir@mail.activedir.org
Subject: RE: [ActiveDir] IAS, Radius & AD

 

Hmm...  Any replication problems with those servers in the past (or currently)?  Any Kerberos errors? 

Joe Pochedley
A computer terminal is not some clunky old television
with a typewriter in front of it. It is an interface
where the mind and body can connect with the universe
and move bits of it about. -Douglas Adams

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Harding, Devon
Sent: Thursday, November 17, 2005 10:50 AM
To: ActiveDir@mail.activedir.org
Subject: RE: [ActiveDir] IAS, Radius & AD

I ran DNSLint and it returned SRV records for all DC’s in that domain.  I also ran ntdsutil to do a metadata cleanup of any possible orphaned server an noticed that I get the following RPC error when trying to connect to one of the existing DCs: ‘DsBindW error 0x6ba(The RPC server is unavailable.)’

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joe Pochedley
Sent: Thursday, November 17, 2005 9:47 AM
To: ActiveDir@mail.activedir.org
Subject: RE: [ActiveDir] IAS, Radius & AD

 

DC's are located by querying DNS.  Check and make sure the proper SRV records for the two domains in question appears on the server that your IAS is using for DNS.  DNSLint may help you with this task.

Joe Pochedley
A computer terminal is not some clunky old television
with a typewriter in front of it. It is an interface
where the mind and body can connect with the universe
and move bits of it about. -Douglas Adams

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Harding, Devon
Sent: Thursday, November 17, 2005 8:47 AM
To: ActiveDir@mail.activedir.org
Subject: [ActiveDir] IAS, Radius & AD

I have 15 child domains in my AD forest.  When using IAS (Nortel VPN) as a Radius server on my root AD server, I can get clients to successfully authenticate against all domains but 2.  On these two domains, I get an IAS event id error of 5052, ‘There is no domain controller available for domain SWSNM’.  I’ve ran DCDIAG and NETDIAG against these domain and the tests passes.   How does IAS locate domain controllers for authentication?  How can I troubleshoot this?

 

Devon Harding

Windows Systems Engineer

Southern Wine & Spirits - BSG

954-602-2469

 


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