We also started using the 3590E's and one tape had to be physically removed
from the tape drive - the tape snapped and had to be replaced. A few days
earlier, someone in the tape library dropped a 3590E cartridge, but I was
told that it was not damaged. The tape that got stuck is probably that
"undamaged" tape...

BTW we pay $60 for every one of those tapes.

Arthur.

-----Original Message-----
From: Richard L. Rhodes [mailto:[EMAIL PROTECTED]]
Sent: Thursday, February 15, 2001 5:37 AM
To: [EMAIL PROTECTED]
Subject: Re: 3590E


We had a E-tape get stuck in a drive.  The IBM CE showed up to
work on it.  After a while he came walking up to our desks
holding the cartridge in one hand and yards of mangled tape in his
other hand.  He showed us a spot on the tape - there was
a splice, and a very bad splice at that (ends were not lined
up very well).

Rick

On 14 Feb 2001, at 12:35, Debbie Lane wrote:

> We recently started using 3590E tapes.  Several of them are damaged.  We
> talked to IBM support, and it sounds like other customers have had similar
> problems.  I am wondering if any of you have experienced 3590E damaged in
> shipment?   Have you had other problems with the 3590E?
>


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