I have run into this problem when the install was done using the silent install 
automated through a script instead of the GUI install. 
When I redid the install through the GUI, it offered to install those MS 
libraries and fixed everything. 

You can also perform silent installs of the vcredit*exe binaries as well if you 
need to automate it.
-Shawn

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Robert 
Talda
Sent: Thursday, November 03, 2016 3:52 PM
To: ADSM-L@VM.MARIST.EDU
Subject: Re: [ADSM-L] Client issues after upgrade

Zoltan:
  Just a hunch, but those files sound like the Microsoft redistributable 
libraries that are required for the client.  So the upgrade consists of more 
than just running msiexec; there are a couple of vcredist_x86.exe calls to make 
as well.  It just feels like those calls were missed.


FWIW,
Robert Talda
EZ-Backup Systems Engineer
Cornell University
+1 607-255-8280
r...@cornell.edu


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