Well, all that code is out of date but other than that... make sure SCHEDMODE PROMPT is in the client's dsm.opt file. Also if you are running only a scheduler, look at switching over to the CAD and letting it drive the scheduler. If your backup network is set to use jumbo frames (MTU 9000) check to make sure this specific client's interface is set for that and not regular frames (MTU 1500), a mismatch will allow some traffic but as soon as a jumbo frame comes across, it can cause communications to fail.
Dwight E. Cook Senior Architect TSM Delivery, IBM Cloud (918) 493-4678 From: Thomas Denier <thomas.den...@jefferson.edu> To: ADSM-L@VM.MARIST.EDU Date: 10/13/2017 12:25 PM Subject: Odd ANR2716E messages Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> One of our Windows client backups has had a minor but very puzzling problem on three of the last four days. On each of the three days the following sequence of events occurred: 1.The TSM server displayed the message "ANR2716E Schedule prompter was not able to contact client TJVDPMHD using type 1" three minutes and ten or eleven seconds after the nominal starting time for the backup. 2.The contact attempt was retried successfully thirty seconds after the error message. 3.The backup ran successfully and with no further sign of network communication issues. The client system has a network interface dedicated to TSM traffic. This interface is on the same subnet as one of the network interfaces on the system hosting the TSM server. There are 24 other client systems on the subnet. None of the 24 have shown any recent signs of network communications issues. A "query node" command reports that the client system is running 64 bit Windows 7 and using TSM 6.2.4.0 client code. The TSM server code is at level 6.3.5.0 and is running under zSeries Linux. I checked the various log files in /var/log and found no sign of network errors within the last few days. Does anyone know of an explanation for the odd combination of consistent behavior on a 24 hour time scale and inconsistent behavior on a 30 second time scale? Thomas Denier, Thomas Jefferson University The information contained in this transmission contains privileged and confidential information. It is intended only for the use of the person named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. CAUTION: Intended recipients should NOT use email communication for emergent or urgent health care matters.
