Any help appreciated. Started failing backups after drive was added or expanded to 2.5 TB. On 6/25 the max drive size was increased from 2 to 7 via VMMAXVIRTUALDISKS 7 As of this the backups will only complete with non quiesced backup snapshots. 6/28 it was rebooted and still fails to quiesce.
Solution searches are not giving me much to go on. Windows events : Volume Shadow Copy Service error: Unexpected error calling routine IOCTL_DISK_SET_SNAPSHOT_INFO(\\.\PHYSICALDRIVE2) fails with winerror 1168. hr = 0x80070490, Element not found. Dsmerror.log 6/25/2018 01:48:04 ANS2687W The virtual machine 'XXXXXXXX' contains one or more disks that exceed the maximum size set by the VMMAXVIRTUALDISKS option. You can use the VMMAXVIRTUALDISKS option to change the maximum size or specify the '-VMSKIPMAXVIRTUALDISKS=yes' option to exclude these disks from the backup. 06/25/2018 01:48:04 ANS4174E Full VM backup of VMware Virtual Machine 'XXXXXXXX' failed with RC=4379 mode=Incremental Forever - Incremental, target node name='XXXXXXXX', data mover node name='XXXXXXXX' 06/25/2018 01:48:04 ANS1228E Sending of object 'XXXXXXXX' failed. 06/25/2018 01:48:04 ANS5226E The virtual machine backup operation failed. 06/25/2018 11:13:08 ANS9924W A full backup for the XXXXXXXX virtual machine will be performed because of added disk capacity. 06/25/2018 11:13:29 ANS9365E VMware vStorage API error for virtual machine 'XXXXXXXX'. IBM Spectrum Protect function name : CreateSnapshot_USCORETask IBM Spectrum Protect file : ..\..\common\vm\vmvisdk.cpp (6704) API return code : 2094 API error message : An error occurred while quiescing the virtual machine. See the virtual machine's event log for details. 06/25/2018 11:13:29 ANS2712W The virtual machine 'XXXXXXXX' has a VMware Tools running, but VMware Tools is out of date. 06/25/2018 11:13:29 ANS4066I Snapshot operation attempt 1 of 3 for the guest virtual machine 'XXXXXXXX' failed using "VMware Tools" snapshot. Reattempting snapshot with "VMware Tools" snapshot. 06/25/2018 11:15:32 ANS9924W A full backup for the XXXXXXXX virtual machine will be performed because of added disk capacity. 06/25/2018 11:15:42 ANS9365E VMware vStorage API error for virtual machine 'XXXXXXXX'. IBM Spectrum Protect function name : CreateSnapshot_USCORETask IBM Spectrum Protect file : ..\..\common\vm\vmvisdk.cpp (6704) API return code : 2094 API error message : An error occurred while quiescing the virtual machine. See the virtual machine's event log for details. 06/25/2018 11:15:42 ANS2712W The virtual machine 'XXXXXXXX' has a VMware Tools running, but VMware Tools is out of date. 06/25/2018 11:15:42 ANS4066I Snapshot operation attempt 2 of 3 for the guest virtual machine 'XXXXXXXX' failed using "VMware Tools" snapshot. Reattempting snapshot with "VMware Tools with file system quiescing and application quiescing (VSS) disabled" snapshot. 06/25/2018 11:17:18 ANS9924W A full backup for the XXXXXXXX virtual machine will be performed because of added disk capacity. 06/25/2018 12:41:25 ANS9924W A full backup for the YYYYYYYY virtual machine will be performed because of added disk capacity. 06/25/2018 12:41:41 ANS9365E VMware vStorage API error for virtual machine 'YYYYYYYY'. IBM Spectrum Protect function name : CreateSnapshot_USCORETask IBM Spectrum Protect file : ..\..\common\vm\vmvisdk.cpp (6704) API return code : 2094 API error message : An error occurred while quiescing the virtual machine. See the virtual machine's event log for details. 06/25/2018 12:41:41 ANS2712W The virtual machine 'YYYYYYYY' has a VMware Tools running, but VMware Tools is out of date. 06/25/2018 12:41:41 ANS4066I Snapshot operation attempt 1 of 3 for the guest virtual machine 'YYYYYYYY' failed using "VMware Tools" snapshot. Reattempting snapshot with "VMware Tools" snapshot. 06/25/2018 12:42:13 ANS9924W A full backup for the YYYYYYYY virtual machine will be performed because of added disk capacity. 06/25/2018 12:42:23 ANS9365E VMware vStorage API error for virtual machine 'YYYYYYYY'. IBM Spectrum Protect function name : CreateSnapshot_USCORETask IBM Spectrum Protect file : ..\..\common\vm\vmvisdk.cpp (6704) API return code : 2094 API error message : An error occurred while quiescing the virtual machine. See the virtual machine's event log for details. 06/25/2018 12:42:23 ANS2712W The virtual machine 'YYYYYYYY' has a VMware Tools running, but VMware Tools is out of date. 06/25/2018 12:42:23 ANS4066I Snapshot operation attempt 2 of 3 for the guest virtual machine 'YYYYYYYY' failed using "VMware Tools" snapshot. Reattempting snapshot with "VMware Tools with file system quiescing and application quiescing (VSS) disabled" snapshot. 06/25/2018 12:43:07 ANS9924W A full backup for the YYYYYYYY virtual machine will be performed because of added disk capacity. 06/25/2018 18:09:13 ANS9365E VMware vStorage API error for virtual machine 'YYYYYYYY'. IBM Spectrum Protect function name : CreateSnapshot_USCORETask IBM Spectrum Protect file : ..\..\common\vm\vmvisdk.cpp (6704) API return code : 2094 API error message : An error occurred while quiescing the virtual machine. See the virtual machine's event log for details. 06/25/2018 18:09:13 ANS2712W The virtual machine 'YYYYYYYY' has a VMware Tools running, but VMware Tools is out of date. 06/25/2018 18:09:13 ANS4066I Snapshot operation attempt 1 of 3 for the guest virtual machine 'YYYYYYYY' failed using "VMware Tools" snapshot. Reattempting snapshot with "VMware Tools" snapshot. 06/25/2018 18:10:20 ANS9365E VMware vStorage API error for virtual machine 'YYYYYYYY'. IBM Spectrum Protect function name : CreateSnapshot_USCORETask IBM Spectrum Protect file : ..\..\common\vm\vmvisdk.cpp (6704) API return code : 2094 API error message : An error occurred while quiescing the virtual machine. See the virtual machine's event log for details. 06/25/2018 18:10:20 ANS2712W The virtual machine 'YYYYYYYY' has a VMware Tools running, but VMware Tools is out of date. 06/25/2018 18:10:20 ANS4066I Snapshot operation attempt 2 of 3 for the guest virtual machine 'YYYYYYYY' failed using "VMware Tools" snapshot. Reattempting snapshot with "VMware Tools with file system quiescing and application quiescing (VSS) disabled" snapshot. 06/25/2018 18:10:35 ANS0361I DIAG: psNpOpen(): Timed out waiting for pipe '\\.\pipe\jnlSessionMgr' to become free. 06/25/2018 18:10:39 ANS0361I DIAG: psNpOpen(): Timed out waiting for pipe '\\.\pipe\jnlSessionMgr' to become free. 06/25/2018 18:11:26 ANS9365E VMware vStorage API error for virtual machine 'XXXXXXXX'. IBM Spectrum Protect function name : CreateSnapshot_USCORETask IBM Spectrum Protect file : ..\..\common\vm\vmvisdk.cpp (6704) API return code : 2094 API error message : An error occurred while quiescing the virtual machine. See the virtual machine's event log for details. 06/25/2018 18:11:26 ANS2712W The virtual machine 'XXXXXXXX' has a VMware Tools running, but VMware Tools is out of date. 06/25/2018 18:11:26 ANS4066I Snapshot operation attempt 1 of 3 for the guest virtual machine 'XXXXXXXX' failed using "VMware Tools" snapshot. Reattempting snapshot with "VMware Tools" snapshot. 06/25/2018 18:12:03 ANS9365E VMware vStorage API error for virtual machine 'XXXXXXXX'. IBM Spectrum Protect function name : CreateSnapshot_USCORETask IBM Spectrum Protect file : ..\..\common\vm\vmvisdk.cpp (6704) API return code : 2094 API error message : An error occurred while quiescing the virtual machine. See the virtual machine's event log for details. 06/25/2018 18:12:03 ANS2712W The virtual machine 'XXXXXXXX' has a VMware Tools running, but VMware Tools is out of date. 06/25/2018 18:12:03 ANS4066I Snapshot operation attempt 2 of 3 for the guest virtual machine 'XXXXXXXX' failed using "VMware Tools" snapshot. Reattempting snapshot with "VMware Tools with file system quiescing and application quiescing (VSS) disabled" snapshot. 06/25/2018 20:04:05 ANS0361I DIAG: psNpOpen(): Timed out waiting for pipe '\\.\pipe\jnlSessionMgr' to become free. 06/25/2018 20:04:07 ANS0361I DIAG: psNpOpen(): Timed out waiting for pipe '\\.\pipe\jnlSessionMgr' to become free. 06025/25/20 20:04:09 ANANS06161IDIAG:G: sNpNpOpen): Timimed ut w waiing g or r pipe '\\\.\pipe\\jnlSessiionMgr' to becomme free.. 06/25/2018 20:04:10 ANS0361I DIAG: psNpOpen(): Timed out waiting for pipe '\\.\pipe\jnlSessionMgr' to become free. 06/25/2018 20:04:12 ANS0361I DIAG: psNpOpen(): Timed out waiting for pipe '\\.\pipe\jnlSessionMgr' to become free. 06/25/2018 20:04:14 ANS0361I DIAG: psNpOpen(): Timed out waiting for pipe '\\.\pipe\jnlSessionMgr' to become free. 06/25/2018 20:04:15 ANS0361I DIAG: psNpOpen(): Timed out waiting for pipe '\\.\pipe\jnlSessionMgr' to become free. 06/25/2018 20:04:16 ANS0361I DIAG: psNpOpen(): Timed out waiting for pipe '\\.\pipe\jnlSessionMgr' to become free. 06/25/2018 20:04:20 ANS0361I0DIA/G: psNpOpen(): TiANS03m1I DIAt wasiting for pipe '\\.\paiting for pipe '\\.\pipe\jnlSessio gr' to become free. 06/25/2018 20:04:23 ANS0361I DIAG: psNpOpen(): Timed out waiting for pipe '\\.\pipe\jnlSessionMgr' to become free. 06/25/2018 20:04:30 ANS0361I DIAG: psNpOpen(): Timed out waiting for pipe '\\.\pipe\jnlSessionMgr' to become free. 06/25/2018 20:04:36 ANS0361I DIAG: psNpOpen(): Timed out waiting for pipe '\\.\pipe\jnlSessionMgr' to become free. 06/25/2018 20:10:11 ANS0361I DIAG: psNpOpen(): Timed out waiting for pipe '\\.\pipe\jnlSessionMgr' to become free. 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