Richard,
Thanks for the advice. You are right. The customer also has legato
running on the same rs6000 and 3494 library...............
Richard Sims <[EMAIL PROTECTED]> on 28-06-2001 13:21:30
Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
cc:
Subject: Re: can't read tape label.
>ANR8355E I/O error reading label for volume 030171 in drive F5180
>(/dev/rmt4).
>
>They have tried reading the tape in other drives but they still get the
>same error. However mtlib mounts the tape OK.
>
>Any ideas? Is there anyway they can recreate the tape label? Without
this
>tape the customer has lost a lof of HSM data!
Richard - The problems with your TSM disk and tape resources indicates that
someone is really dorking with your system. You need to find
that
person and deal with him before he does more damage.
The tape label problem is fatal. Attempting to recreate the label is not
the
real issue: the symptoms suggest that the tape in total was used for some
non-TSM application. Is your library shared with some other facility?
This
is a common cause of this problem, with two chefs in the kitchen.
I think your shop needs to call a halt for a while and take a thorough look
at
configuration and practices, as things are really amiss. In particular,
look
for recent changes (within the past month) that could be causing conflicts.
Richard Sims, BU
