OK, worked with Crystal and using their sample ODBC database, date/time fields display correctly.
The reponse from Tivoli was less than inspiring: >>>> Start PMR >>> Unfortunetly after further investigation the only way that I can support this type of problem is if the customer is using TDS and has loaded the Crystal Reports module from the TDS CD-Rom. TDS is a purchasable product through a Tivoli Marketing Rep. I looked through four of our databases to see if I could find a quick fix, but was not successful. The closest I can was the date being shown as a large number (ex. 494,000,258) which was fixed in a apar contained in the latest release of TDS. The only advise that I can give you at this time is to pursue this through Seagate. >>>> end PMR >>> Bill -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of Andrew Raibeck Sent: Tuesday, November 20, 2001 1:46 PM To: [EMAIL PROTECTED] Subject: Re: ODBC and TSM timestamp data type (Crystal Reports) Bill and Ken, Please follow the instructions in the "Troubleshooting/Diagnostics" section of the README.ODBC.TXT file to obtain traces of the problem, then open a problem with IBM support and provide them with the trace documentation (I'm not so concerned. Crystal Reports is not formally supported (i.e. we don't test it), so support is on a "best effort" basis. However, we are interested in understanding problems like this with the ODBC driver and fixing them when possible, so you shouldn't be flat-out refused (it even says so in the README file!). Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. William Boyer <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 11/20/2001 11:16 Please respond to bill.boyer To: [EMAIL PROTECTED] cc: Subject: Re: ODBC and TSM timestamp data type (Crystal Reports) I have the same problems. If I use Access or Excel to get the data via the same ODBC connection, the date/times are correct. Also, if you use a utility that Seagate distributes on the CD called SQLCON32.EXE with the same select statement I cut and pasted from my report, it displays correctly. I went through this with the email tech support and finally had to call in and open a problem. They sent me the latest patches for CR8.5, but they didn't have any effect. I just haven't had the time to call back in and break the new to them. If you come up with a solution, PLEASE post it!!!!?????!?! Bill Boyer DSS, Inc. -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of Ken Long Sent: Tuesday, November 20, 2001 12:04 PM To: [EMAIL PROTECTED] Subject: ODBC and TSM timestamp data type (Crystal Reports) I know some of you are running Crystal Reports against the TSM database, hopefully you can steer me straight. I can't get Crystal to render any of the TSM timestamp fields - I always get 0's for the timestamp. For example, the Start_Time field on the Summary table. All times display as 12:00:00 am. Browsing the data for the data for the field shows: DateTime(0,0,0,00,00,00). Needless to say, this makes it difficult to just show results from yesterday. I'm using Seagate Crystal Reports 8.0.1.1 and the TSM ODBC driver 4.02.01.00 (part of the 4.2.1 Win32 client.) ODBCADSM.DLL is dated 8/3/2001. Any help would be appreciated. Thanks... Ken
