Paul!  I didn't know you were one of "us" !

Ah yes - someone else who remembers the Good Ole operating system, that knew
how to SEPARATE user data and customization from the OS.  As a former
mainframe storage manager, MICROSOFT MAKES ME CRAZY, because they STILL
haven't figured that out.

Unfortunately, the "My Documents and Settings" concept STILL doesn't work
right; it lets you recover your files, but not your Windows customization.
(Although Win2K has improved it a bit).  Customization for your own software
is, in many cases, STILL in the registry.  So you can't restore your
customization without restoring the registry, and you can't restore the
registry without restoring the Program Files directory, so you pretty much
have to restore everything, since you STILL can't separate it.  I'm whining
about this AGAIN, just to point out there are sites where laying down a
"corporate image" isn't sufficient, and we are one of them.

At this site it's...  well, it's rocket science.  Really.  They have rocket
scientists running around here.  And Mathematicians.  And Physicists.  And
software developers and other university-type power users.

And they all have Windows desktops where they do software development, test
funky software you've never heard of, or download stuff from rocket
scientist web sites, for all I know... But anyway, NO TWO MACHINES are
alike, and if you give them a clean machine, it takes A LOT OF TIME to
reinstall all that unique software, and get their program development
software recustomized, and rocket scientists are a VERY EXPENSIVE COMMODITY
to spend their time dinking with Windows!

So here, at least, it's WORTH THE EXTRA FEW TAPES to take that basic backup
of 500 copies of Windows executables at about 300 mb each and give us the
ability to do bare metal restores of individual workstations, complete with
all the unique software and customization.

(In fact, I would ask these questions of ANYBODY in a program-development
environment:  Do you really have enough time/money that you want your
program developers working on customizing Bill Gate's software, instead of
working for you?  Don't they ever have deadlines?  Have you figured out how
much time they REALLY spend rebuilding their environment if you give them a
clean machine? Do you actually know how much you pay them, compared to the
cost of an extra tape?)

Anyway, recovery requirements can be DIFFERENT, if you are backing up
machines that are really used as WORKSTATIONS instead of Utility/Gateway
machines and as opposed to SERVERS.

And the COOL THING here is:  TSM can do it.  Our requirements are different
than most sites, and TSM can STILL handle it.

As Dwight Cook has said, I haven't run into much of anything I CAN"T handle
with TSM..

And, as many people have said, THERE IS NO SUBSTITUTE for understanding your
own environment.

And as I have said:  I can't believe people haven't figured out HOW
EXPENSIVE this "inexpensive" operating system is to support!

My rant of the day and nobody else's...

Wanda Prather










-----Original Message-----
From: Seay, Paul [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, February 13, 2002 9:34 PM
To: [EMAIL PROTECTED]
Subject: Re: PC Magazine Enterprise Backup Article - NO MENTION OF


Every product has to have a gimmick strong point to make it sell.  Same as
products that do Exchange mailbox level backup/restore, etc.  The reality is
this feature sounds good on paper, but in practicality is probably not
useable for corporate users.  Just like compression in many cases which you
would think would always make sense.  This is playing on the backup issue of
so much data, but the management of the data is likely unwieldy.  I think it
could provide benefit for desktops that are deployed and reducing the amount
of storage space to store the information.  But, why even do that.  A
corporate image is used for everything these days.  So, do not back it up at
all and rebuild from the corporate image.  The concept of My documents and
settings is the answer, why?  Everyone does an upgrade every 3 years anymore
and you have to reinstall/move your data then.  If done right, the My
documents and settings approach can solve so many problems like this.  So,
look at the issue, if you have 10,000 users and there is 3GB, 20000 files of
identical image.  That is 30TB and 200,000,000 files.  Every backup you will
have to look at 200M entries to see if they are the same and you will have
to manage at least 300 tapes to hold that, and at what expense?  This
problem is resolved with a little discipline.

Some day Microsoft will fix this and the "linklist" on the image will be
read only meaning there will be a image stamp for the programs and OS.  All
data will be stored in "user storage".  That is the way the mainframe has
worked for years.  The catalogs to where the data, the security database,
and the user data volumes are all that are needed on a backup in a cloned
MVS world now.  One image fits all.  Like mainframes, the wantabies will
figure out the value while the dinosaur moseys along having a nice day.

But you wouldn't find that in a PC magazine.

-----Original Message-----
From: StorageGroupAdmin StorageGroupAdmin
[mailto:[EMAIL PROTECTED]]
Sent: Wednesday, February 13, 2002 6:17 PM
To: [EMAIL PROTECTED]
Subject: Re: PC Magazine Enterprise Backup Article - NO MENTION OF


I once used a mainframe based backup product called 'Harbor'. This product
had the feature you mentioned were it used pointers to a single copy of a
file that existed on multiple files.

What I would ask is how does the application store all the 'other' data
associated with the file,  ie was it NTFS on server 1 but not on server 2,
security keys, compressed or not etc etc. Storing this info would not seem
insurmountable but then it becomes a question of the cost of CPU and time to
process this information verus the cost of storing multiple copies.

Kelly's point of excluding files such as WINWORD.EXE or the entire base OS
is valid assuming you have a method to ensure that the base environment is
standard across all servers - in other words The Standard Operating
Environment.

For most companies implementing or who have implemented the SOE structure,
they have to have a method to 'push out' the SOE therefore by default
solving the first part of the BMR restore process (ie building the base OS
including the TSM client)

My opinion (for what it is worth) is that with the SAN environment becoming
common place the standard ideas for BMR processing needs to be re-worked.
The following is something I would like to test further.....

(For the following points I am referring to the EMC product offerings as
that is what we use and have had success with)

1) For critical or servers with large amounts of data they should be on the
SAN therefore a localised failure in the server hardware will require at
worst minimal data restore. If you do not boot off of the SAN then only the
OS would need to be recovered. Maybe even data that was corrupted due to an
unclean shutdown.

2) Restoring from total SAN based data corruption can be facilitated by disk
mirroring with Timefinder / Snapview type products. Major databases are a
classic candidate including the TSM server itself.

3) For full DR and a combination of the two previous scenarios the remote
mirroring (ie SRDF) is the option for those with multiple sites. Combine
this with booting off of the SAN then your BMR solution would involve
nothing more that sourcing the hardware and you SAN zoning.  The second site
option could even by supplied by you DR service provider in the form of a
dark site.

For TSM clients not on the SAN.......

Base Operating System (the SOE environment) could be on the SAN therefore in
the event of a DR:
- Source you Hardware and Install a Temporary HBA card

-  Connect & boot your new hardware from  the SAN.  The SAN based OS would
have the appropriate TSM  authority to restore the 'lost server'.

- Restore the entire image of the lost server to the local disk on the new
hardware.

- Remove the HBA & reboot

With standardising hardware and the hot pluggable drives in most new
equipment the restore server might be a permanent SAN connected host and you
could simply pull the drives and put them in your replacement server.

Peter Griffin
Sydney Water









>>> [EMAIL PROTECTED] 02/14/02 03:46am >>>
I'm not an expert with ADSM, but does ADSM have any of the advanced features
that this article talked about? Can it back up a file only once for all the
computers that have a copy of it? Or will it back up Winword.exe 5000 times
for my whole organization?

We're starting to look at what it will take to offer backup for the entire
campus, and some of these advanced features would be desirable.

Steve Cochran
Dartmouth College


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