Hi Julie!
I'm pretty sure it's a security issue on the specific drive's root.
Check for which drive this error is reported.
Is you scheduler using the SYSTEM account? Than is most likely that the
SYSTEM account has no access on the drive's root. So, if it's drive c: that
can't be backed up, check the security settings on c: and give the SYSTEM
account full control access.
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines


-----Original Message-----
From: Julie Xu [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 23, 2002 02:45
To: [EMAIL PROTECTED]
Subject: a client could not backup?


There is a problem with one of our client. we have reinstalled the client
and we could not find the problem.

The following is the shedule error log in the client:
04/22/2002 14:58:37 TransWin32RC(): Win32 RC 123 from fioScanDirEntry():
getFileSecuritySize
04/22/2002 14:59:11 TransWin32RC(): Win32 RC 123 from fioScanDirEntry():
getFileSecuritySize
04/22/2002 16:51:03 ntConsoleEventHandler(): Caught Logoff console event .
04/22/2002 16:51:03 ntConsoleEventHandler(): Process Detached.
04/23/2002 03:25:31 TcpRead: Zero byte buffer read.
04/23/2002 03:25:31 sessRecvVerb: Error -50 from call to 'readRtn'.
04/23/2002 03:25:31 ANS1017E Session rejected: TCP/IP connection failure
04/23/2002 03:25:31 ANS1017E Session rejected: TCP/IP connection failure

04/23/2002 09:06:32 TcpRead: Zero byte buffer read.
04/23/2002 09:06:32 sessRecvVerb: Error -50 from call to 'readRtn'.
04/23/2002 09:06:32 ANS1017E Session rejected: TCP/IP connection failure
04/23/2002 09:06:32 ANS1017E Session rejected: TCP/IP connection failure

04/23/2002 09:46:47 TcpRead: Zero byte buffer read.
04/23/2002 09:46:47 sessRecvVerb: Error -50 from call to 'readRtn'.
04/23/2002 09:46:47 ANS1017E Session rejected: TCP/IP connection failure
04/23/2002 09:46:47 ANS1017E Session rejected: TCP/IP connection failure

04/23/2002 09:46:48 ANS1512E Scheduled event 'BACKUP' failed.  Return code
= 1.
04/23/2002 09:46:48 cuSignOnResp: Server rejected session; result code: 55
04/23/2002 09:46:48 sessOpen: Error 55 receiving SignOnResp verb from server
04/23/2002 09:46:53 ntConsoleEventHandler(): Caught Logoff console event .
04/23/2002 09:46:53 ntConsoleEventHandler(): Process Detached.

This client has been retried to backup many times until I cancel the
session on server.

Any comments will be appreciated

Thanks in advance



Julie Xu

Unix/Network Administrator
Information Technology Directorate
University of Westen Sydney, Campbelltown
Campbelltown NSW 2560

Phone: 61 02 4620-3098
Mobile: 0416 179 868
Email: [EMAIL PROTECTED]


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