Received this information from the Tivoli Error Message Manager.pdf
Improved ANR9999D Messages
By setting message context reporting to ON, you get additional information
when
the server issues ANR9999D messages. The additional information can help to
identify problem causes. See the SET CONTEXTMESSAGING command in
Administrator's Reference. Also see Messages.
Adam Y. Rowe
St. Rita's Medical Center
|---------+---------------------------->
| | Zlatko Krastev |
| | <[EMAIL PROTECTED]|
| | ET> |
| | Sent by: "ADSM: |
| | Dist Stor |
| | Manager" |
| | <[EMAIL PROTECTED]|
| | .EDU> |
| | |
| | |
| | 05/30/2002 07:35 |
| | PM |
| | Please respond to|
| | "ADSM: Dist Stor |
| | Manager" |
| | |
|---------+---------------------------->
>--------------------------------------------------------------------------------------------------------------------------------------------------|
|
|
| To: [EMAIL PROTECTED]
|
| cc:
|
| Subject: Re: ANR9999D Error message: Do you how to figure out this message?
|
>--------------------------------------------------------------------------------------------------------------------------------------------------|
ANR9999D is generic error message handling unknown situations. Usually
such problems can be resolved only by IBM support due to their rare
occurences. The large output is tracing information to help support and
developers to analyse the root cause.
The only hint I can give you is to perform AUDIT DB but it may show
nothing useful.
Zlatko Krastev
IT Consultant
Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
cc:
Subject: ANR9999D Error message: Do you how to figure out this
message?
---------------------------------------
O/S: SunOS 5.6
TSM: Version 4, Release 2, Level 1.15
Tape library: scalar 1000 from ADIC
Tape drive: AIT2 drive
Tape : AIT2 (50GB~100GB)
---------------------------------------
Dear All,
Situation we face
I am wondering where I can get more detailed information about ANR9999D
error message.
Actually we have been suffering from so many problems including robot,
drive problems and so on.
Also we've got many times "ANR8300E Changer Failure" error msg and then
TSM just died...T_T
But funny thing is there is no tape stuck in the drive even though the
library LCD screen says for example "Element 1212(drive12) is obstructed".
Last night we had the same problem again and I tried to update the drive12
onlin=no then all the other drives are working fine no more changer
failure since the last reboot.
So I think this error msg is misled by something else.
Please if you had faced similar situation before please get back to me.
Questions
As you see the log below, I found something going wrong with space
reclamation on c3(copy pool for offsite).
As soon as I did "update stg c3 recl=60" from recl=100( basically no space
reclamation), I've got the ANR999D error message.
This error msg just never stopped!!
Scared and put it back. Then I tried it again after "set CONTEXTMESSAGING
on" to get details.
You can see the red marked detailed information about ANR999D msg below
but simply I don't know what it means.
Can you let me know good reference or any documents?
Thanks,
Meensun from Tokyo
-------------------------------------------------------------------------------------------------
Activity Log
-------------------------------------------------------------------------------------------------
05/30/02 16:06:35 ANR2017I Administrator AHNME issued command:
UPDATE STGPOOL c3 recl=60
05/30/02 16:06:35 ANR2202I Storage pool C3 updated.
05/30/02 16:06:35 ANR0984I Process 36 for SPACE RECLAMATION started
in the
BACKGROUND at 16:06:35.
05/30/02 16:06:36 ANR1040I Space reclamation started for volume
005086,
storage pool C3 (process number 36).
.
.
.
05/30/02 16:06:36 ANR1040I Space reclamation started for volume
005691,
storage pool C3 (process number 36).
05/30/02 16:06:36 ANR1040I Space reclamation started for volume
005973,
storage pool C3 (process number 36).
05/30/02 16:06:36 ANR9999D ssrecons.c(2391): ThreadId<50> Actual:
Magic=80B93C01, SrvId=-219899260,
SegGroupId=14301299977853604355,
SeqNum=2031456424,
converted=T.
05/30/02 16:06:36 ANR9999D ssrecons.c(2405): ThreadId<50> Expected:
Magic=53454652, SrvId=0, SegGroupId=5855761.
SeqNum=80.
05/30/02 16:06:38 (50) Context report
05/30/02 16:06:38 (50) SsAuxReconSrcThread : ANR9999D calling
thread
05/30/02 16:06:38 (50) Generating TM Context Report:
(struct=tmTxnDesc)
(slots=256)
05/30/02 16:06:38 (50) *** no transactions found ***
05/30/02 16:06:38 (50) Generating Database Transaction Table
Context:
05/30/02 16:06:38 (50) Tsn=0:37757505 --> Valid=1, inRollback=0,
endNTA=0,
State=2, Index=7, LatchCount=0, SavePoint=0,
TotLogRecs=0, TotLogBytes=0, UndoLogRecs=0,
UndoLogBytes=0, LogReserve=0, PageReserve=0,
Elapsed=230
(ms), MinLsn=0.0.0, MaxLsn=0.0.0, LastLsn=0.0.0,
UndoNextLsn=0.0.0, logWriter=False,
backupTxn=False
05/30/02 16:06:38 (50) Open objects:
05/30/02 16:06:38 (50) name ->SS.Volume.Names<- (sp=0)
05/30/02 16:06:38 (50) *** no transactions found ***
05/30/02 16:06:38 (50) Generating SM Context Report:
05/30/02 16:06:38 (50) *** no sessions found ***
05/30/02 16:06:38 (50) Generating AS Vol Context Report:
05/30/02 16:06:38 (50) No mounted (or mount in progress) volumes.
05/30/02 16:06:38 (50) Generating ssSession Context Report:
05/30/02 16:06:38 (50) No storage service sessions active.
05/30/02 16:06:38 (50) Generating ssOpenSeg Context Report:
05/30/02 16:06:38 (50) Storage Service Segments:
05/30/02 16:06:38 (50) VolId=1250, Start=64757, Offset=0,
SessId=612,
Locked=False, Deallocated=False
05/30/02 16:06:38 (50) Generating BF Copy Control Context Report:
05/30/02 16:06:38 (50) No global copy control blocks.
05/30/02 16:06:38
05/30/02 16:06:38 (50) End Context report
05/30/02 16:06:38 (50) Context report
05/30/02 16:06:38 (50) SsAuxReconSrcThread : ANR9999D calling
thread
05/30/02 16:06:38 (50) Generating TM Context Report:
(struct=tmTxnDesc)
(slots=256)
05/30/02 16:06:38 (50) *** no transactions found ***
05/30/02 16:06:38 (50) Generating Database Transaction Table
Context:
05/30/02 16:06:38 (50) Tsn=0:37757505 --> Valid=1, inRollback=0,
endNTA=0,
State=2, Index=7, LatchCount=0, SavePoint=0,
TotLogRecs=0, TotLogBytes=0, UndoLogRecs=0,
UndoLogBytes=0, LogReserve=0, PageReserve=0,
Elapsed=254
(ms), MinLsn=0.0.0, MaxLsn=0.0.0, LastLsn=0.0.0,
UndoNextLsn=0.0.0, logWriter=False,
backupTxn=False
05/30/02 16:06:38 (50) Open objects:
05/30/02 16:06:38 (50) name ->SS.Volume.Names<- (sp=0)
05/30/02 16:06:38 (50) *** no transactions found ***
05/30/02 16:06:38 (50) Generating SM Context Report:
05/30/02 16:06:38 (50) *** no sessions found ***
05/30/02 16:06:38 (50) Generating AS Vol Context Report:
05/30/02 16:06:38 (50) No mounted (or mount in progress) volumes.
05/30/02 16:06:38 (50) Generating ssSession Context Report:
05/30/02 16:06:38 (50) No storage service sessions active.
05/30/02 16:06:39 (50) Generating ssOpenSeg Context Report:
05/30/02 16:06:39 (50) Storage Service Segments:
05/30/02 16:06:39 (50) VolId=1250, Start=64757, Offset=0,
SessId=612,
Locked=False, Deallocated=False
05/30/02 16:06:39 (50) Generating BF Copy Control Context Report:
05/30/02 16:06:39 (50) No global copy control blocks.
05/30/02 16:06:39
05/30/02 16:06:39 (50) End Context report
05/30/02 16:06:39 ANR2017I Administrator AHNME issued command:
UPDATE
STGPOOL c3 recl=100
05/30/02 16:06:39 ANR2202I Storage pool C3 updated.
No more ANR9999D messages....since reclamation threshold=100
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