To my knowledge, if you are on maintenance, the CE will apply the code to the drives. However, it is a lot easier if you just get the code and use tapeutil to load it from your host, no tape required.
Paul D. Seay, Jr. Technical Specialist Naptheon Inc. 757-688-8180 -----Original Message----- From: Lloyd Dieter [mailto:dieter@;SNRGY.COM] Sent: Sunday, October 20, 2002 9:31 AM To: [EMAIL PROTECTED] Subject: 3590 Firmware All, We recently replaced a set of 3590B drives with H's in a 3494. During the upgrade, I inquired of the CEs regarding what the latest firmware was, and if they could verify that the upgraded drives had the latest code. The reply I received was that the procedures for 3590 firmware updates had changed, and that the customer is now responsible for obtaining the FMR tape. Anytime in the past I have gone through firmware updates on 3590 drives, the CE always provided/created the FMR tape. A quick check around the web site doesn't seem to indicate anything new along these lines, nor does a visit to index.storsys. When I asked one of the CEs for the procedure for getting the code, he provided me with an e-mail address of someone within IBM. I fired one off to him, along with the information I was told I required (Co. name, drive SN, etc.), but have received no reply. Has anyone else heard this, or are these guys a little off base? -Lloyd -- ----------------------------------------------------------------- Lloyd Dieter - Senior Technology Consultant Synergy, Inc. http://www.synergyinc.cc [EMAIL PROTECTED] Main:585-389-1260 fax:585-389-1267 -----------------------------------------------------------------
