We had major problems starting out, but all is well now. Here's what happened:
Errors on drives... replaced drives worked for a month Errors on drives... replaced drives (IBM said there were some bad drives out there) Replaced drives (again) and just about everything else as well. It turned out to be a combination problem. Drives were bad, but when we replaced the SCSI card (W2K server), we didn't disable the library device (only tape drives should be enabled in Win2K control panel), and we had the wrong SCSI drivers. You need to download the correct ones from the IBM site (not the Adaptec site). Since we fixed those problems it has been working great. We can put your IBM SE in touch with ours if you think it would help. Douglas C. Nelson Distributed Computing Consultant Alltel Information Services Chittenden Data Center 2 Burlington Square Burlington, Vt. 05401 802-660-2336 -----Original Message----- From: Anwer Adil [mailto:aadil@;LAW.COLUMBIA.EDU] Sent: Friday, November 15, 2002 11:32 AM To: [EMAIL PROTECTED] Subject: Problems with 3583 Library I am going nuts here. I have been having lots of problems with this library since day one. Two of the three drives were reporting I/O errors while reading the labels on tapes and TSM would mark those volumes as being unavailable. IBM sent a CE to replace the drives. But that didn't help. I am still getting I/O errors on those drives. The third drive is working fine. It can read the volumes that were previously marked as being unavailable by the other drives. Has anyone else experience such problems with the IBM 3583 library? All the drives and the library have the latest firmware. Anwer
