Amen Richard! Rather than leaning from our responses and moving away from the current approach, Tivoli continues to build on the current design. Maybe someone from development can forward our concerns to the people responsible for the website? Kindest regards, Eric van Loon KLM Royal Dutch Airlines
-----Original Message----- From: Richard Sims [mailto:[EMAIL PROTECTED]] Sent: Friday, January 03, 2003 13:11 To: [EMAIL PROTECTED] Subject: Re: Link to TSM Clients >The web site is a huge improvement over the old site in many ways... The changes in the Tivoli web site may have improved some things, but in many ways things are far worse for anyone trying to use that site. In the past (about a year and a half ago) it used to be relatively easy to find things, and to position to them. Now it's almost impossible to readily find things on the web site - as has been the subject of MANY postings. The TSM manuals are a case in point... In the past we used to be able to go to a page and, boom, there were all the manuals, ready to view: just pick one and you're there. Now you have to plow through the absurd "Tivoli Information Center", position to the "S" region, then try to locate anything TSM amongst other Tivoli clutter, and then you have to go from place to place to look at Messages, then Server docs, then separately to Clients. This is patently absurd, and points to everything that's wrong with Tivoli thinking. They really seem to believe that this chaos is beneficial to customers!? We're back to the old IBM attitude of defining what customers need rather than discerning needs, listening, and providing actually useful solutions. I despair for the * Storage Manager product as long as it is under the generic amalgam called Tivoli. Richard Sims, BU ********************************************************************** For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. **********************************************************************
