Geoff, I know of a company that once lay off IBM hardware and software and went with another company.
The first month or so everything seem to be fine. Then the hardware started to have some problems and then everyday there was a problem with the hardware. The hardware tech practically lived in the company. When calling in for support. The wait in the hold queue was about 15+ minutes just to get to the person to get your information and then it was another 20+ minutes to get to the tech. After a year the company went back to IBM. If yur hold time with IBM is more than 5 minutes the operators are busy. If its more than minutes to get to the tech, then all the techs are busy. There are times that I have waited 15+ minutes, but this is rare. In my shop we do not install the patches unless there is no work around. With patches you can solve one issue and introduce a new unknown issue. If we are not experiencing any problems we do not install any patch code. Maintence code is what we mostly upgrade to. Sias ________________________________________________ Get your own "800" number Voicemail, fax, email, and a lot more http://www.ureach.com/reg/tag ---- On , Gill, Geoffrey L. ([EMAIL PROTECTED]) wrote: > This morning I've seen email asking us to lay off IBM. Does anyone have any > further experience with any level of 5.1.6 that can convince anyone it's > stable? > > > Is anyone on 5.1.5x satified with that delivery? > Is anyone who is on 5.1.6.0 satisfied with the delivery? > Is anyone on 5.1.6.1 satisfied with that delivery? > Is anyone ready to move to 5.1.6.2? > > Geoff Gill > TSM Administrator > NT Systems Support Engineer > SAIC > E-Mail: <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] > Phone: (858) 826-4062 > Pager: (877) 905-7154 >