Hi Andy, There is a stack back trace for each thread. Since the list is pretty long I am not sure which one to show you. Debugging is NOT my forte`! I could zip and attach the log. Its not very big when zipped.
Chris -----Original Message----- From: Andrew Raibeck [mailto:[EMAIL PROTECTED] Sent: Monday, March 10, 2003 12:18 PM To: [EMAIL PROTECTED] Subject: Re: TSM crash with: ANR9999D Is Dr. Watson configured as the Windows 2000 default debugger (most likely it is)? If so, look in the Dr. Watson log file (drwtsn32.log) and find the exception that corresponds to the date and time stamp shown the Windows event log record. There should be a stack trace; what does it look like? Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] (change eye to i to reply) The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. Chris Murphy <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 03/10/2003 12:12 Please respond to "ADSM: Dist Stor Manager" To: [EMAIL PROTECTED] cc: Subject: TSM crash with: ANR9999D Greetings all! Environment: TSM V 5.1.1.0 on Win2k SP3 While check on this AM's processes and such, one of our ITSM boxes crashed. This was the only error I saw that showed up in the NT event log: Event Type: Error Event Source: ADSMServer Event Category: None Event ID: 27 Date: 3/10/2003 Time: 10:46:55 AM User: N/A Computer: xxxxxxxxx Description: TSM Server Diagnostic: ANR9999D: ADSM Exception Information: file = pkthread.c, line = 2061,Code = c0000005, Address = 1042ecdc Attempt to read data at address ceaa000~ Searched ADSM.ORG and found one other person having this error back in the ADSM 3.7 days, but noone replied back apparently. Time to call support? Other ideas? This box has been rock-stable for months and has never crashed before. No majors changes have been made to it in several weeks. I *think* migration was running when it crashed. TIA! Chris Murphy IT Network Analyst Idaho Dept. of Lands Office: (208) 334-0293 [EMAIL PROTECTED]