TSM Staffing Level Question: I'm searching for documentation, industry best practised, bench marks, etc... on recommended staffing levels for our TSM Environment. Need to get pointed in the right direction to provide management with levels of support for enterprise sized TSM shops. Maybe some TCO (total cost of ownership) validation docs out there to support staffing levels. Below is what we manage.
4 TSM Servers ver 4.2.2.12 (they will be replaced & upgraded soon) AIX 4.3.3 780 TSM Client Nodes various flavors databases mostly oracle, SQL, Exchange 6 LAN-Free Clients. (Gresham EDT Knowledge) 4 STK 9310 Silos running ACS Server 6.0.1 Direct off-site copy pool stg process between data centers via Optical Carrier Server 1 = 50TBGB Server 2 = 55TB Server 3 = 64TB Server 4 = 56TB Total Storage = 225TB Tasks Include: System Administrator on OS for 4 TSM Server and 2 ACSLS Server (AIX) Manage Tape Resources - ordering media & inputting Library Hardware Diag & Support - 48 9840 STK tape drives TSM Sys Admin Support for Server & Clients various - AIX, NT, WIn2000, Solaris, LINUX, HPUX Thanks in advance, Silvio Gordillo\srg2 Fairfield Information Operations Center (FFIOC) * internal 8-227-2782 * external 707-436-2782 * pager 707-259-3127 * cell# 707-330-0188