Joshua, the open file support is not a default install option. You would have to perform a custom install to get it. If you really believe this was the "typical" install and no one explicitly went into the setup wizard and enabled open file support, then you should contact IBM support for further help. Is this install problem repeatable for you (would help if we could recreate, but I haven't seen this problem).
The client messages you pointed out are not from an image backup, but indicate that you were indeed attempting to perform a backup with open file support; but the snapshot cache location is on the same volume as the one you are backing up, which is not allowed (see the SNAPSHOTCACHELOCATION option in the client manual for more info). You would need to use the setup wizard to remove OFS if you do not wish to use it; OFS is not enabled via the options file. Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "Joshua S. Bassi" <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 08/05/2003 11:54 Please respond to "ADSM: Dist Stor Manager" To: [EMAIL PROTECTED] cc: Subject: Re: Open File Support v5.2.0.1 >Did you install to a machine with an existing version of TSM? If so, was the TSM LVSA > module installed (i.e. were you enabled for online image backup)? This was a brand new machine with no TSM code on it. >How *exactly* did you perform the install of the client? If you chose to install all >components, open file support is included. The standard installation method was used, just default modules were loaded. > I don't follow the part that says "... it tries to do an image backpu of the > filesystem...". Are you saying that when you attempt to run "dsmc incremental" it instead > runs "dsmc backup image"? The error message we get is: ANS1228E Sending of object \\hostname\c$ failed ANS1381E The snapshot cache location cannot be located on the same volume that is being backed up. ANS1228E Sending of object \\hostname\c$ failed ANS1377E Unable to perform operation using a point-in-time copy of the filesystem on '\\hostname\c$. The backup/archive operation will continue without snapshot support. I am not 100% sure what it is doing right now and am hoping that you can shed some light on the situation. --- Joshua S. Bassi IBM Certified - AIX/HACMP, SAN, Shark Tivoli Certified Consultant- ADSM/TSM [EMAIL PROTECTED] Cell (831) 595-3962