it could be the version of TSM server does not support that library. I just upgraded from 4.2 to 5.1.7 because I have a Quantum M2500 library that is not supported in 5.2.
Jim Murray Senior Systems Engineer Liberty Bank 860.638.2919 [EMAIL PROTECTED] ~~~~~~ _/) ~~~~~~~~~~ -----Original Message----- From: John Schneider [mailto:[EMAIL PROTECTED] Sent: Wednesday, September 17, 2003 11:29 To: [EMAIL PROTECTED] Subject: TSM 5.2 and BreeceHill Q 9.140 w/DLT Greetings, I just recently upgraded from an older NT-based TSM server from 4.2 to a new Win2K server running TSM 5.2.0.1. It has three BreeceHill DLT tape libraries, a Q215, a Q6.210, and a Q9.140. I configured TSM to use it's own drivers, naturally. The Q215 and Q6.10 libraries are working flawlessly, but the Q9.140 is giving us fits. About once every day or two it gets a library error that causes us to have to restart TSM to get it back. Also, frequently TSM fails to initialize one or more of the tape drives, causing the drive to come up online. We can put it back online, but as soon as TSM goes to use it, it gets an error and bails again. Sometimes shutting down the TSM server, and power-cycling the library gets everything back for a awhile. Another strange symptom is that in the library inventory window on the front of the BreeceHill, it shows tape cartridges mounted in the DLTs when they aren't. We think they got this way when we shut down and power-cycled the library one time when there were cartidges mounted we couldn't get TSM to unmount because of the library errors. The Q9.140 is running firmware version 3.00, as is the Q6.210 which is working fine. All three tape drives in the Q9.140 are running DLT firmware 105, the latest version I am aware of. We have tried swapping cables, adapters, etc. everything else in the chain except the library itself. Does any kind soul have an insight into the what may be going wrong? I would like to blame the library as a hardware problem, but the problem didn't exist before under the old version of TSM, so there must be some relationship to that. Thanks in advance, John Schneider ________________________________________________ The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If you are not the intended recipient of this message you are hereby notified that any use, review, retransmission, dissemination, distribution, reproduction or any action taken in reliance upon this message is prohibited. If you received this in error, please contact the sender and delete the material from any computer. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of the company. ________________________________________________