Hi Marc, In addition to Richards' usual words of great wisdom...
If you stop the 'server' process and restart TSM from a scrollable CMD window.. cd to server directory >dsmserv -k "servername" .. you may see some interesting information as the server starts up... look for msgs like "unable to [open/expand] [database/logfile/storage volume]". Give me a shout if you need more help. Don't forget to halt TSM *gently* afterwards and restart the 'Server' service. Good Luck Tony Morgan Fortis Bank UK -----Original Message----- From: Richard Sims [mailto:[EMAIL PROTECTED] Sent: 20 January 2004 12:59 To: [EMAIL PROTECTED] Subject: Re: Backup Stopped by User message, ANS1028S >I am suddenly having trouble with a backup after it has been happily >chugging away for a number of years. Every night the TSM backup (4.1.2, >old I know) fails with this error in the dsmerror.log. This is running on >an NT4 server. > >ANS1028, Internal Program Error. Please see your service representive. > > >When I re-run the backup from the GUI it sometimes fails with a 'Backup >Stopped by User' message. > >It always fails on one partition in paticular, the other backups on the >client work fine. >I've checked the Event Viewer and there are no obvious resource problems. > >Any ideas what I can try? Marc - I would first check that the system is not at disk space exhaustion (or invoking user disk usage limit) as inability to write client logs can cause this condition. Look in the server Activity Log for any indications. Beyond that, I would examine the area of the partition where the backup log indicates that the process is stopping, and potentially run a disk check against the area. Richard Sims, BU ============================================================ This e-mail and any files transmitted with it, are confidential and intended solely for the use of the addressee. The content of this e-mail may have been changed without the consent of the originator. The information supplied must be viewed in this context. If you have received this e-mail in error please notify our Helpdesk by telephone on +44 (0) 20-7444-8444. Any use, dissemination, forwarding, printing, or copying of this e-mail or its attachments is strictly prohibited.