The message may be correct, but I am more concerned about the RC 12. There is some other problem going on besides ANE4987E, because ANE4987E by itself should not cause RC 12.
Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. Svetoslav Tolev <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 01/20/2004 02:41 Please respond to "ADSM: Dist Stor Manager" To: [EMAIL PROTECTED] cc: Subject: Re: NTUSER.DAT/LOG getting failed during backup! The error Message is correct. The problem is that the file USER.DAT is part of Registry (HKEY_CURRENT_USER). when you start the client via user (not as a service) then you will recive this message. I think that the best is to put this file (and some others from the registry, paging space and etc.) in exclude file/dir .... cluse. You must not be affraid that this will cause the lost of information because this files are backuped by "Backup System Object" procedures. Best Regards, Svetoslav Andrew Raibeck <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 19.01.2004 15:06 Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> To [EMAIL PROTECTED] cc Subject Re: NTUSER.DAT/LOG getting failed during backup! ANE4987E has been treated as RC 4 since the "consistent return codes" feature was introduced in version 5.1. Check the client dsmsched.log and dsmerror.log files for other error messages that might be contributing to the RC 12. Note that message ANS1448E was being issued at one time in the TSM 5.1.5.x clients and causing RC 12. This has been corrected in 5.1.6 and up via APAR IC35763. You say the problem occurs in 5.2, so perhaps this isn't it... Again, check the logs I mentioned above to see if some other error message is causing RC 12. Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "Chandrashekar, C. R. (Chandrasekhar)" <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 01/19/2004 02:36 Please respond to "ADSM: Dist Stor Manager" To: [EMAIL PROTECTED] cc: Subject: NTUSER.DAT/LOG getting failed during backup! Hi TSMers, During scheduled backup few TSM clients are getting failed to take backup of NTUSER.DAT/LOG files with return code 12, How can I avoid this, Please kindly share your thoughts. TSM server 5.1.7.0, TSM clients 5.1.x and 5.2.x. 01/18/04 18:56:44 ANE4987E (Session: 332401, Node: NodeA) Error processing '\\NodeA\c$\Documents and Settings\SAPServ- iceIBS\NTUSER.DAT': the object is in use by another process 01/18/04 19:04:36 ANE4987E (Session: 332401, Node: NodeA) Error processing '\\NodeA\c$\Documents and Settings\SAPServ- iceIBS\ntuser.dat.LOG': the object is in use by another process Thanks, C.R.Chandrasekhar. Systems Analyst. Tivoli Certified Consultant (TSM). TIMKEN Engineering & Research - INDIA (P) Ltd., Bangalore. Phone No: 91-80-5536113 Ext:3032. Email:[EMAIL PROTECTED] ********************************************************************** PLEASE NOTE: The above email address has recently changed from a previous naming standard -- if this does not match your records, please update them to use this new name in future email addressed to this individual. This message and any attachments are intended for the individual or entity named above. If you are not the intended recipient, please do not forward, copy, print, use or disclose this communication to others; also please notify the sender by replying to this message, and then delete it from your system. The Timken Company **********************************************************************