Assuming you've eliminated hardware as the problem (i.e. dirty or broken drive, etc.), try the RESTORE VOLUME command (hopefully you are backing up your storage pools ... ? :-)
If that doesn't work, then barring any other solutions that may arise, if you *must* get the data off the tape (use QUERY CONTENT to see what is actually on the tape to determine how critical it is), then you should contact IBM support for assistance. They can connect you with folks in development who can help get the data off the tape. (Note that this will almost certainly be a billable service.) Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. George Hagopian <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 02/19/2004 13:42 Please respond to "ADSM: Dist Stor Manager" To [EMAIL PROTECTED] cc Subject Bad tape w/ data on it...can't get data off...please help I have a tape w/ data going back over a month...and w/ reclamations, it has come up for data move... TSM won't read the header of the tape and therefore won't acknowledge the tape exists other than the barcode. a manual move won't work audit won't work either (fix yes/no)...all I get is TSM taking the tape offline Anyone w/ an idea? Thanks George Hagopian ICT Group Inc