I found out that My trial has expired......... and thanks to Richard Sims I located the tdpoerror.log which was stored in the oracle install directory (from some reason) and this log file confirmed this. Strange that it only had one error message saying the trial has expired and numerous other messages from each attempt we have made today.
Bill Slaughter Tupperware 407-826-4580 -----Original Message----- From: Justin Bleistein [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 16, 2004 3:47 PM To: [EMAIL PROTECTED] Subject: Re: TDPO Error message First thing is I don't mean to sound like a smartaX%, but has the free trial expired? 1.) Are you trying to run two rman backup streams, i.e. allocating two channels?. I know on some trial versions you can only allocate one channel. 2.) Is this Oracle 8 or Oracle 9? What o/s? 32 or 64 bit? 3.) If Oracle 8 please double check to see that the Oracle backup library is still linked from $ORACLE_HOME/lib/libobk.so to /usr/lib/libobk.so to /opt/tivoli/tsm/client/oracle/bin/libobk.so. I don't know why they'd be unlinked, but just in case. 4.) Look at your rman script make sure it's pointing to the correct tdpo.opt file. 5.) Also check the Unix file/modes permission's on the tdpo.opt files as well as the permission's in the /opt/tivoli/tsm/client/oracle/bin directory structure. (/usr/...*) if AIX. 6.) Check the nodename your using, see if the nodename in the dsm.opt file for Oracle can authenticate into the tsm server: "dsmc q ses -server=tdpo_server_stanza" 7.) Also check to see that the tdpo software can authenticate into the tsm server: tdpoconf password This is all assuming it's running on a Unix client system? If you run through these suggestions and everything looks good. Let me know and I'll try to help you further. Thanks! --Justin Richard Bleistein Unix/TSM System Administrator |---------+------------------------------> | | "Slaughter, Bill" | | | <[EMAIL PROTECTED]| | | ERWARE.COM> | | | Sent by: "ADSM: | | | Dist Stor Manager" | | | <[EMAIL PROTECTED]| | | DU> | | | | | | | | | 06/16/2004 03:22 PM| | | Please respond to | | | "ADSM: Dist Stor | | | Manager" | | | | |---------+------------------------------> >--------------------------------------------------------------------------- ---------------------------------------------------| | | | To: [EMAIL PROTECTED] | | cc: | | Subject: TDPO Error message | >--------------------------------------------------------------------------- ---------------------------------------------------| We are trialing TDPO so I can't call in for support yet. This was working and starting today we are having trouble. We started getting the following message when using TDPO. RMAN> crosscheck backup; RMAN-00571: =========================================================== RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS =============== RMAN-00571: =========================================================== RMAN-03002: failure of crosscheck command at 06/16/2004 11:14:31 ORA-19554: error allocating device, device type: SBT_TAPE, device name: ORA-27000: skgfqsbi: failed to initialize storage subsystem (SBT) layer Linux Error: 2517: Unknown system error Additional information: 7011 ORA-19511: Error received from media manager layer, error text: SBT error = 7011, errno = 2517, sbtopen: system error Does anybody know what could be going wrong? Or Where I can look up these messages. I never see the client connecting to the server in the ACTLOG. "tdpoconf Shoeenv" command returns the following: IBM Tivoli Storage Manager for Databases: Data Protection for Oracle Version 5, Release 2, Level 0.0 (C) Copyright IBM Corporation 1997, 2003. All rights reserved. DATA PROTECTION FOR ORACLE INFORMATION Version: 5 Release: 2 Level: 0 Sublevel: 0 Platform: 32bit TDPO Linux86 TSM SERVER INFORMATION Server Name: TDPO Server Address: UXAS02 Server Type: HP-UX Server Port: 1500 Communication Method: TCP/IP SESSION INFORMATION Owner Name: oracle Node Name: us1lxas160_rman Node Type: TDPO Linux86 DSMI_DIR: /opt/tivoli/tsm/client/api/bin DSMI_ORC_CONFIG: /opt/tivoli/tsm/client/oracle/bin/dsm.opt TDPO_OPTFILE: /opt/tivoli/tsm/client/oracle/bin/tdpo.opt Password Directory: /opt/tivoli/tsm/client/oracle/bin Compression: FALSE Bill Slaughter Tupperware 407-826-4580 Linux Version RedHat Advanced Server 2.1 TDPO Version 5.2.0.0 TSM API 5.2.2.0 TSM Client 5.2.2.0 TSM Server 5.1.7.2 (Running on HP-UX) Oracle Version 9.2.0