Sorry 'bout that. Win2k server, TSM 5.2.0.2
Device manager shows everything: library and both LTO drives. I believe that this is a problem with the serial number of the library. One of the main cards got swapped (since it died) and TSM will not update to allow the usage of this "new" library. I'll open a ticket, too... Thanks! -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Stapleton, Mark Sent: Friday, October 29, 2004 6:34 PM To: [EMAIL PROTECTED] Subject: Re: Unable to bring 3583 back online From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Mike Bantz >When I boot everything up, the drives are unavailable and I'm not able >to update them - it says that the 3583 is unavailable. When I look at >the 3583 in TSM, it gives me an error that the serial number doesn't >match. > >I've tried updating this with autodetect, still no go. I've tried >updating this with the serial gleaned from the 3583 itself, still no >go. The admin console will kick back that the library is updated with >the newly discovered serial number, yet I am still not able to update >the drives to online because they show the library unavailable. Details, you need to supply details. If the TSM server is Windows-based, look at the device manager to see if the library and the tape drives are visible and online. If it's AIX-based, see if the tape drives and library are available (as opposed to defined). Failing that, you need to contact Tivoli support and open a ticket. -- Mark Stapleton ([EMAIL PROTECTED]) Berbee Information Networks Office 262.521.5627
