Adam, If you haven't already done so... go to this URL: http://www.ibm.com and search for: ACN5238E
There is one article that discusses the permission issue and how to resolve... as well as hotlinks to Microsoft support pages to describe this. Thanks, Del ---------------------------------------------------- "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> wrote on 11/26/2004 11:31:27 AM: > We have installed two Windows 2003 servers (named server59 and server60), > and established a MSCS clustered Exchange 2003 Server (named server66). When > we launch the TSM for Mail client, we get an ACN5238E error: Unable to > retrieve the domain > information for the Microsoft Exchange Server. > > The DSM.OPT file has server66 as the nodename, Clusternode=yes, and the node > is created on the TSM server (standard policy domain, with all server > defaults). When launching the client, we specify the /excserver=server66 > switch. We are launching the client on the server that currently owns the > Exchange server in the cluster. > > I know the Shortcut switch works, because launching as above gives the > ACN5238 error, but if I change the server66 to a server67 (does not exist), > I get an Exchange Server not found (not running) error. TSM Server is 5.2.2 > and TDPExch is 5.2. > > Any ideas appreciated. > > Adam Sulis > DNIS6-5 > 2nd Floor, Tunney's Pasture L002 > Tel (613) 998-9093 > [EMAIL PROTECTED]