Hi Eric, Thank you for the reply. I'm a DBA with not much experience of Tivoli. Where should this log file be located?
Regards, Brendan -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] Behalf Of Loon, E.J. van - SPLXM Sent: 06 May 2005 10:10 To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] Tivoli/RMAN Issue Hi Brendan! Look for the sbtio.log file, it probably contains more useful information about the error. Kindest regards, Eric van Loon KLM Royal Dutch Airlines -----Original Message----- From: Baker Brendan [mailto:[EMAIL PROTECTED] Sent: Friday, May 06, 2005 10:44 To: ADSM-L@VM.MARIST.EDU Subject: Tivoli/RMAN Issue Hi, Yesterday all our RMAN scripts failed with the follow error message: RMAN-00571: =========================================================== RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS =============== RMAN-00571: =========================================================== RMAN-03009: failure of allocate command on tape1 channel at 05/04/2005 22:32:56 ORA-19554: error allocating device, device type: SBT_TAPE, device name: ORA-27000: skgfqsbi: failed to initialize storage subsystem (SBT) layer OSD-02041: unable to duplicate a string O/S-Error: (OS 7011) The modem did not accept the command sent to it. Verify that the configured modem name matches the attached modem. ORA-19511: Error received from media manager layer, error text: SBT error = 7011, errno = 2041, sbtopen: system error We reinstalled the TDP client and rebooted the server. We know receive the following error message: RMAN-00571: =========================================================== RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS =============== RMAN-00571: =========================================================== RMAN-03009: failure of allocate command on tape1 channel at 05/06/2005 07:40:50 ORA-19554: error allocating device, device type: SBT_TAPE, device name: ORA-27000: skgfqsbi: failed to initialize storage subsystem (SBT) layer OSD-00610: Message 610 not found; product=RDBMS; facility=SOSD Can anyone help? ********************************************************************** http://www.barking-dagenham.gov.uk E-mail confidentiality notice. This message is intended for the addressee(s) only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44(0)20-8592-4500 and delete the message from all locations in your computer network. Do not copy this e-mail or use it for any purpose or disclose its contents to any person: to do so may be unlawful ********************************************************************** ********************************************************************** For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. **********************************************************************