Zoltan - That sure sounds like a fault in the 3494 Library manager software. As an embedded system, that's wholly up to the hardware folks to pursue. I would hope that after installing the new PC and LM software that they applied all available LM software updates. In any case, they need to pursue this themselves, involving their hardware support center contacts as necessary.
And: It would be good to hear of your experience in that PC upgrade. We are anticipating such an upgrade in our shop, and others are likely entering into it as well: perhaps you could share some details on what was involved, amount of downtime, any library restart/config issues, etc. thanks, Richard Sims On Jun 1, 2005, at 8:41 AM, Zoltan Forray/AC/VCU wrote:
We recently upgraded the 3494 Tape Library hardware (bigger, faster Library Manager pc) to add more tape drives for TSM. This system is attached to my 2-AIX TSM servers. Now, we have started to see the following error messages in my AIX logs: Jun 1 04:55:48 agena lmcpd[12136]: ERROR on 3494atl, ERA 82 Library Manager Program Exception Jun 1 06:05:29 agena lmcpd[12136]: ERROR on 3494atl, ERA 82 Library Manager Program Exception Jun 1 06:32:14 agena lmcpd[12136]: ERROR on 3494atl, ERA 82 Library Manager Program Exception Jun 1 06:58:19 agena lmcpd[12136]: ERROR on 3494atl, ERA 82 Library Manager Program Exception Jun 1 07:25:33 agena lmcpd[12136]: ERROR on 3494atl, ERA 82 Library Manager Program Exception Jun 1 07:44:26 agena lmcpd[12136]: ERROR on 3494atl, ERA 82 Library Manager Program Exception The hardware folks say they don't see anything from their end. Anyone seen this or can tell me where to look for further info ? ERRPT doesn't say much.