Robert, As far as I know Open File Support is not supported onder W2K3 and XP, because TSM Client uses the Microsoft Volume Copy Services for that purpose.
Met vriendelijke groet, With kind regards, Richard van Denzel. -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Robert Ouzen Sent: vrijdag 18 november 2005 10:15 To: ADSM-L@VM.MARIST.EDU Subject: Open file support question Hi to all I installed "Open File Support" on my WindowsXP client 5.3.2.0 , reboot the machine but still when trying to backup my pst file (Outlook file) I got this error message "access denied" Did I need something in my dsm.opt , I am logon in the machine as an administrator . After installing the "Open File Support" wizard which service did it install ???? By the way I check this feature when I installed the client ... My server is Windows 2003 tsm version 5.2.4.0 Regards Robert Ouzen Haifa University