Hello TSMers. We have 2 problem Macs running Mac OS X 10.4.3 and the 5.3.2 TSM Client. One is accessing a 5.2.2 TSM server on AIX 5.1.0.0. The other is accessing a 5.3.1.3 TSM server on AIX 5.2.0.0.
When you set up the Client with PasswordAccess Generate and install the Scheduler (dsmcad), the Client creates a TSM.PWD encrypted password file in /Library/Preferences/Tivoli Storage Manager/. When you launch the TSM Backup for Administrators program, you are not asked for the TSM password. Also, the Scheduler backs up the Mac without incident. However, if the computer is restarted or shutdown/turned on the TSM.PWD file is gone. Scheduled backups fail, and if you launch TSM Backup for Administrators it prompts for the TSM password. This consistently happens across any restart or shutdown. Various logs are reproduced below from the Mac accessing the 5.3.1.3 TSM server, but the error messages given are indicative of the TSM.PWD encrypted password file storing the wrong password or being gone. We have confirmed that changing the password and ensuring the new password is saved in TSM.PWD does not make a diffference. The problem seems to be the TSM.PWD file being deleted on restart. Has anyone else had a similar experience? I wanted to check the list for any ideas before opening a PMR with IBM. Thanks. --Cody Cody Scott [EMAIL PROTECTED] The TSM Error Log has: 12/01/2005 11:20:27 ANS1835E PASSWORDACCESS is GENERATE, but password needed for server 'TSMSERV1'. Either the password is not stored locally, or it was changed at the server. 12/01/2005 11:20:27 ANS1025E Session rejected: Authentication failure 12/01/2005 11:20:27 ANS1570E Registering this instance of the Cad with the server failed. Cad process continues. 12/01/2005 11:21:19 ANS2050E TSM needs to prompt for the password but cannot prompt because the process is running in the background. 12/01/2005 11:21:19 ANS2050E TSM needs to prompt for the password but cannot prompt because the process is running in the background. 12/01/2005 11:21:19 ANS1029E Communication with the TSM server is lost. 12/01/2005 11:21:29 ANS1977E Dsmcad schedule invocation was unsuccessful. This command will be tried again in 10 minutes. 12/01/2005 11:31:29 ANS2050E TSM needs to prompt for the password but cannot prompt because the process is running in the background. 12/01/2005 11:31:29 ANS2050E TSM needs to prompt for the password but cannot prompt because the process is running in the background. 12/01/2005 11:31:29 ANS1029E Communication with the TSM server is lost. 12/01/2005 11:31:39 ANS1977E Dsmcad schedule invocation was unsuccessful. This command will be tried again in 10 minutes. The TSM Schedule Log has: 12/01/2005 11:21:19 Scheduler has been started by Dsmcad. 12/01/2005 11:21:19 Querying server for next scheduled event. 12/01/2005 11:21:19 Node Name: CSCOTT 12/01/2005 11:21:19 ANS2050E TSM needs to prompt for the password but cannot prompt because the process is running in the background. 12/01/2005 11:21:19 ANS2050E TSM needs to prompt for the password but cannot prompt because the process is running in the background. 12/01/2005 11:21:19 ANS1029E Communication with the TSM server is lost. 12/01/2005 11:21:19 Scheduler has been stopped. 12/01/2005 11:31:29 Scheduler has been started by Dsmcad. 12/01/2005 11:31:29 Querying server for next scheduled event. 12/01/2005 11:31:29 Node Name: CSCOTT 12/01/2005 11:31:29 ANS2050E TSM needs to prompt for the password but cannot prompt because the process is running in the background. 12/01/2005 11:31:29 ANS2050E TSM needs to prompt for the password but cannot prompt because the process is running in the background. 12/01/2005 11:31:29 ANS1029E Communication with the TSM server is lost. 12/01/2005 11:31:29 Scheduler has been stopped. The TSM Web Client Log has: 12/01/2005 11:20:19 (dsmcad) IBM Tivoli Storage Manager 12/01/2005 11:20:19 (dsmcad) Client Acceptor - Built Oct 4 2005 12:13:40 12/01/2005 11:20:19 (dsmcad) Version 5, Release 3, Level 2.0 12/01/2005 11:20:19 (dsmcad) Dsmcad is working in Schedule mode. 12/01/2005 11:20:19 (dsmcad) Command will be executed in 1 minute. 12/01/2005 11:20:19 (dsmcad) Time remaining until execution: 12/01/2005 11:20:27 (dsmcad) ANS1835E PASSWORDACCESS is GENERATE, but password needed for server 'TSMSERV1'. 12/01/2005 11:20:27 (dsmcad) Either the password is not stored locally, or it was changed at the server. 12/01/2005 11:20:27 (dsmcad) ANS1025E Session rejected: Authentication failure 12/01/2005 11:20:27 (dsmcad) ANS1570E Registering this instance of the Cad with the server failed. Cad process continues. 12/01/2005 11:21:19 (dsmcad) Executing scheduled command now. 12/01/2005 11:21:29 (dsmcad) ANS1977E Dsmcad schedule invocation was unsuccessful. This command will be tried again in 10 minutes. 12/01/2005 11:21:29 (dsmcad) Time remaining until execution: Executing scheduled command now. 12/01/2005 11:31:39 (dsmcad) ANS1977E Dsmcad schedule invocation was unsuccessful. This command will be tried again in 10 minutes. 12/01/2005 11:31:39 (dsmcad) Time remaining until execution: