Hi Andrew, I meant to phrase my post as a asking a question..sorry about that.
The client is Windows 2003, base level Ntbackup -ran fine ASR Wizard - waiting for mount message, hanging Thanks. Nancy Backhaus Enterprise Systems HealthNow, NY 716-887-7979 Andrew Raibeck <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> 05/05/2006 12:14 PM Please respond to "ADSM: Dist Stor Manager" To: ADSM-L@VM.MARIST.EDU cc: Subject: Re: ANS1468E Backing up Automated System Recovery (ASR) files failed Nancy, from the way this is worded, it is not clear to me if *you* are asking the question, or answering someone's post, or if this was intended for someone else. - The ANS1468E message should be available in "dsmc help". - ANS1468E is also available in the online Messages manual. Go to the TSM support page (see my sig below), then go to the bottom of that page and look for "Information Center", which links to the online manuals. Follow that link, then enter ANS1468E in the search box on the left side of the page (above the "Contents" pane) and you should be able to pull up the message info. - Agreed that the message is probably not as helpful as it might be. - I suggest ensuring that this is not a Windows issue by running ntbackup, then run through the Automated System Recovery Wizard. If that falls over, then your problem is probably Windows-related. - On which specific Windows OS and SP does this occur? Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] IBM Tivoli Storage Manager support web page: http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 2006-05-05 08:11:19: > TSM Background: > > TSM Server: 5.3.2.2 > TSM Wintel Client Level: 5.3.2.2 > > Have restarted the sched service, permissions are fine. Trying to > manually backup asr via command 'dsmc backup asr' to recreate the > error. Just hanging on ASR backup. > > ANS1468E Backing up Automated System Recovery (ASR) files failed. No > files will > be backed up. > Unhelpful, mystery message in the use of ASR, not documented in > the > Messages manual (try 'dsmc help'). See if there's anything wrong > with > the C:\adsm.sys\ASR staging directory - maybe even a space issue. > Maybe > try deleting \adsm.sys entirely and see if a fresh backup works. > One customer reports this happening when the OS had a problem > starting > the Logical Disk Manager Administrative Service. (Look to see if > you can > see your disks in 'Disk Management') A restart cured the clog, and > backups were fine after that. Another customer reports that > appling fix > level 5.3.2.2 eliminated the problem. > > Any suggestions? > > > > dsmerror.log on client failing on ASR backup: > > 05/04/2006 10:04:17 ConsoleEventHandler(): Caught Logoff console event . > 05/04/2006 10:04:17 ConsoleEventHandler(): Process Detached. > 05/04/2006 23:27:36 ANS1228E Sending of object 'C:' failed > 05/04/2006 23:27:36 ANS1468E Backing up Automated System Recovery (ASR) > files failed. No files will be backed up. > > 05/04/2006 23:31:12 ANS1228E Sending of object > '\\fst02\c$\WINNT\system32\CPL.CFG' failed > 05/04/2006 23:31:12 ANS4987E Error processing > '\\fst02\c$\WINNT\system32\CPL.CFG': the object is in use by another > process > > > > > > Nancy Backhaus > Enterprise Systems > HealthNow, NY > 716-887-7979 > > CONFIDENTIALITY NOTICE: This email message and any attachments are > for the sole use of the intended recipient(s) and may contain > proprietary, confidential, trade secret or privileged information. > Any unauthorized review, use, disclosure or distribution is > prohibited and may be a violation of law. If you are not the > intended recipient or a person responsible for delivering this > message to an intended recipient, please contact the sender by reply > email and destroy all copies of the original > message.