Everything appears to be OK as far as I can tell. OR just doesn't generate anything. I've actually got round the problem by running the reports from my other Tivoli server (the one I DO manage!). They generate fine so I guess the problem is with OR on the affected server itself. At least I can tell that to the server owner.
Thanks Angus -----Original Message----- From: John Monahan [mailto:[EMAIL PROTECTED] Sent: 06 October 2006 19:21 To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] Operational reports do not generate When you open the TSM management console, directly beneath "Tivoli Storage Manager", there should be your server connection. Right click on it and do properties. Make sure the TCPIP address is correct and also click on account - this is where you set the TSM account and password. Also check if the other items in your management console work like Command Line - try running a "q proc" using that command line. When you refresh a report you should see a session started and a bunch of select statements in the TSM activity log. It sounds like your OR isn't even getting to your TSM server. ______________________________ John Monahan Consultant Infrastructure Solutions Group Computech Resources, Inc., a Logicalis Company Office: 952-833-0930 ext 109 Cell: 952-221-6938 http://www.computechresources.com http://us.logicalis.com Angus Macdonald <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> 10/06/2006 03:44 AM Please respond to "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> To ADSM-L@VM.MARIST.EDU cc Subject Re: Operational reports do not generate Thanks for responding. The OR service was starting (successuflly) with the local system account. I've changed it to a domain admin account but there's no improvement. I've just tried the TSMREPT command both with and without OR running and the command just hangs, like the GUI does. It can be interrupted but shows no signs of finishing by itself. The activity log shows no OR related events. Should it? Angus -----Original Message----- From: John Monahan [mailto:[EMAIL PROTECTED] Sent: 05 October 2006 17:54 To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] Operational reports do not generate "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 10/05/2006 10:08:08 AM: > I'm trying to fix a TSM 5.3 server that was incorrectly setup by a vendor. > I've ironed out most of the issues but I have a problem with operational > reporting. It was fine until a couple of weeks ago but reports no longer > generate. The automated generation sends nothing by email. If I manually > refresh a report from the MSC I get to look at the "Working" page for ever. > I've rebooted the server, restarted the OM service and recreated the reports > so far. > > What else should I be looking for? > > Thanks > Angus Did you try updating the user account/password that OR uses? You might have an expired password. I would also check the TSM server activity log to see if it is logging any sessions or queries from OR. ______________________________ John Monahan Consultant Infrastructure Solutions Group Computech Resources, Inc., a Logicalis Company Office: 952-833-0930 ext 109 Cell: 952-221-6938 http://www.computechresources.com http://us.logicalis.com